Your Live Webinar Recording Is Ready!

Level up your CSR Training Game

Why It Is Vital to Embrace the Change and Do It Quickly!
Topics covered:

🗸 The main trends in the ARM space – operational, legislative, technological, etc.

🗸 Collection during the pandemic – what are the lessons learned?

🗸 The ARM customer – needs, attitudes, preferences & how to approach them

🗸 How can technology be a tool for progress & profitability in the ARM space

🗸 How to deal with stigma, bad reputation, and resistance – tips & tactics

Since you're here, check out these great resources:

Upcoming Webinar

Avoiding Common Technology Mistakes in Contact Centers