STIR/SHAKEN for Call Centers:

Everything You Need to Know as a Call Center Manager

Starting June 30th, 2021, STIR/SHAKEN was officially enforced at a national level.

If you’re having trouble understanding what STIR/SHAKEN is and how it can impact call centers across the nation, don’t worry, NobelBiz has your back! The objective of the webinar is to answer three generic questions:

We will talk about:

🗸 What is STIR/SHAKEN and how does it work?

🗸 How can STIR/SHAKEN impact call centers and other call originating businesses?

🗸 How can call centers prepare for STIR/SHAKEN compliance?

Join a lively conversation with:

Rebekah Johnson medium
Rebekah Johnson

CEO & Founder @ Numeracle

CEO & Founder of Numeracle, Rebekah is an active member of the FCC Hospital Robocall Protection Group, Chair of the Enterprise Communications Advocacy Coalition, and also represents the voice of the enterprise community through her involvement with the ATIS IP-NNI Task Force. Prior to founding Numeracle, Rebekah served on the FCC’s Robocall Strike Force on behalf of the Empowering Consumer Choice Working Group.

Christian Montes
Executive VP of Client Operations,
With over 15 years of leveraging technology and creative tactics to drive outcomes, Christian has worked with some of the largest Enterprise Contact Centers, BPOs, and Global CCaaS providers in the world. Host of the First Contact – Stories of the Call Center Podcast, where he interviews leaders from the contact center industry searching for new insights, tips, and stories. Host of the NobelBiz | Webinar Series, which brings top leaders in the industry together to discuss important topics and share best practices.

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