Coronavirus and Contact Centers:​

A Survival Guide to Business Continuity

In times of struggle, we want you to know we’re here to support and help you the best way we can because we care and we understand.

The COVID-19 (Coronavirus) outbreak has affected businesses of all kinds, and it is each and everyone’s duty to commit to delivering the best work to ensure the health and safety of both their employees and their business.

We’re so excited to present a free on-demand webinar in which you’ll learn from our top experts on how to best prepare your business and implement a rapid transition for your employees to a work-from-home model.

You will learn:

🗸 How to Set the Right Goals for Your Business During the Coronavirus Outbreak?

🗸 How Can You Start the Work From Home Transition if You Can’t Afford a New Tool

🗸 What Are the Main Priorities During Your Work From Home Transition?

🗸 What are the Solutions to your Business Continuity Challenges?

Join a lively conversation with:

Steve Bederman


Steve Bederman is the CEO of NobelBiz and a true leader and influencer within the contact center space. He started as a call agent 40 years ago, and soon enough, he had his own sales team.

Among other things, Steve’s an Amazon Bestselling Author of 4 corporate thrillers, and he wrote and spoke for many leading contact center space publications.
He guides his life by this motto: “Make a promise, keep a promise.”

christa-heibel small photo
Christa Heibel

CH Consulting Group

Having experienced first-hand how technology has revolutionized the industry, Christa believes the contact center of the future will be experiential rather than transactional. With AI and self-service increasingly fulfilling simple tasks, the contact center is becoming a solution center and hub for connections between brands and people, both employees and consumers.

Meet our NobelBiz Webinar Series Host

With over 15 years of leveraging technology and creative tactics to drive outcomes, Christian has worked with some of the largest Enterprise Contact Centers, BPOs, and Global CCaaS providers in the world.
Host of the First Contact – Stories of the Call Center Podcast, where he interviews leaders from the contact center industry searching for new insights, tips, and stories. Host of the NobelBiz | Webinar Series, which brings top leaders in the industry together to discuss important topics and share best practices.

Christian Montes

Executive VP Client Operations at NobelBiz


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