LocalTouch® Gets More Connections

Local Caller ID Management & Voice Solutions with Auto-Number Rotation

Connecting contact center agents with customers is the primary mission of LocalTouch®, the patented local Caller ID management solution by Nobelbiz®. When less attempts are needed to make voice connections, the consumer’s experience improves, agent productivity increases, as do all your KPIs.

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“LocalTouch® has improved our contact rates significantly.”

LocalTouch® simplified the management of our local caller-ID for our outbound campaigns so we could focus on calling.

—Director, National Collections Center

Compliance Is Critical.

LocalTouch is in the “Truth in Caller ID Act” as the compliant way to present local Caller ID numbers.

With LocalTouch, connections are made to share important information or accomplish specific goals. Companies make more connections with consumers while making less attempts. Consumers get less phone calls because they are answering the phone or calling back. Customer satisfaction improves as needs are met. Agent morale improves due to more talk time and achieving goals.

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Enabling the Intelligent Contact Center

NobelBiz helps contact centers optimize their business for greater contact rates and higher profitability. We provide world-class voice carrier services over a custom-built network designed specifically for the demands of a contact center. We integrate voice with a cloud contact center to impact inbound and outbound productivity and compliance solutions with advanced reporting features included. We provide business intelligence through a proprietary platform that helps make informed decisions.

Unleash Your True Potential with Us

NobelBiz is the leading innovator in contact center solutions, both carrier and software.

We provide a high-quality carrier-of-carriers network that connects the world. Beyond that, our efficient omnichannel contact center software builds on our already extensive portfolio of services so our clients get a complete contact center solution built for their needs.

Why waste time working with outdated and unwieldly programs when you could be gaining time and winning contracts with us?

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