Don't get tied to a single location
The virtual environment for agents allows individual contact center employees (not just agents) to connect and work from literally anywhere, provided there is access to an internet connection. Staff can connect to and fully use the platform without being tied to a single location.
NobelBiz OMNI+ is suitable for the following:
- On-Premise Contact Centers
- Multiple On-Premise Contact Centers
- Partially remote Contact Centers
- Fully remote Contact Centers