Dedicated Voice Infrastructure Optimized for Contact Center Performance
The NobelBiz Voice Carrier Network is architected to sustain call-center-specific outbound and inbound traffic running at peak efficiency without adding additional infrastructure.
Everything is designed to increase contact rates and productivity, help mitigate the impact of call labeling and blocking and provide all-around compliance.
Every day, our network accommodates
crystal-clear voice minutes
What is a VoIP telecom system?
Unlike the old PBX systems, the NobelBiz VoIP solution requires minimal on-site hardware and provides an excellent, lean, and cost-effective way of handling voice calls, provided the contact center has an internet connection.
Dedicated AWS client architectures
Compared to other CCaaS solutions using multi-tenant environments, NobelBiz uses dedicated AWS client architectures, offering complete control over their data, and integration requirements, while granting the highest degree of flexibility.
Resilient & Redundant Data Centers
NobelBiz provides redundant data centers in Los Angeles, CA, and 60 Hudson, NY. These are the most resilient locations worldwide for working with the PSTN network. Our data centers feature both redundant PSTN carriers and data networks.
SBC Load Balancers
The Session Border Controllers Load Balancers provide an effective workaround for outages and congestions. This is the first layer of our network-based routing system focusing on priority and sending calls to one or more destinations to provide the highest degree of availability.
The NobelBiz Core Router
The Shield Platform Core Router is the backbone of the NobelBiz Network, focusing on optimizing performance and the dependability of long-distance communications. This is where clients can apply their TCPA Filters or configure their Local Caller ID Rotations, among many other self-service options.
SBC Clusters Nodes
The NobelBiz Voice Carrier Network features an advanced built-in routing engine for call processing featuring Local Caller ID capabilities, STIR/SHAKEN Authentication, Call Processing & Routing, Compliance Settings, and more.
After all the processing, we are ready to determine the exact route each call will follow, choosing the right Carrier Network to send the call to the Public switched telephone network. With our nationwide, big-capacity interconnections, we can deliver and receive calls with high reliability and redundancy.
Advanced Self-Service Solutions
Perfected & Controlled Inbound Routes
The NobelBiz Voice Carrier Network Overview
✅ A Self Service platform for acquiring, managing, and routing your numbers
✅ Global Multi-Region Architecture
✅ 650+ interconnected carrier partners worldwide
✅ Top Voice Quality based on the MOS call standard
✅ Multiple Safety Nets
✅ Compliance Tools and Filters
✅ Real-time scaling capabilities