A NOBELBIZ WEBINAR
It’s that time of the year when we are intrinsically driven to look at the year that’s ending and mindfully plan the year that’s about to start. The learnings we had in 2022 will be the foundation of a better, brighter new year in business!
This is our invitation for our last webinar episode this season! To take some moments of reflection on what 2022 meant for the contact center industry: major changes, important milestones, opportunities taken, opportunities missed, trends and potential in the upcoming year.
To make the discussion both comprehensive and interactive, we will meet live and share ideas, insights, lessons learned, and thoughts on the future based on what we saw happening this year in different business contexts, industry events, and conversations. This is a dialogue where you are invited to voice your thoughts!
You will learn:
🗸 Significant changes in the Contact Center industry in 2022
🗸 Innovations in cloud-based contact center technologies that unlocked business potential in 2022
🗸 Best practices and learnings from 2022
🗸 Emerging contact center trends in 2023 and beyond – technology, operations, customer service related
🗸 Top 3 strategies Contact Centers should implement in 2023
🗸 Top 3 tendencies Contact Centers should change for better business outcomes
Join a lively conversation with:
Brad is a highly-skilled professional with more than ten years of experience in the contact center space. He had worked in operations, business development/intelligence, and within the C-suite of executives making decisions regarding the workflows, platforms, and technology used in a center.