OUTBOUND VOICE INTERACTIONS
NobelBiz OMNI+ redefines the contact center landscape, featuring a versatile suite of dialing options. The Preview Dialer, a highlight of this comprehensive solution, displays client information alongside contact details. This allows agents to make informed decisions, greatly enhancing interaction quality.
But that’s not all—OMNI+ also offers Predictive Dialing, Progressive Dialing, and Manual Dialing, ensuring adaptability to diverse campaign needs. With OMNI+, you’ll experience improved agent productivity and superior customer experiences, all within a single platform.