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Manage the Unexpected
How to Gain the Competitive Edge of Remote-Work as a Contact Center?
Topics covered:
🗸 How to achieve better results and correctly adjust the KPIs?
🗸 What increases productivity and efficiency: redefine performance?
🗸 What is crisis leadership and how does that contribute to your business?
🗸 The competitive edge: how is OMNI+ helping you achieve all of this?