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Manage the Unexpected

How to Gain the Competitive Edge of Remote-Work as a Contact Center?

Topics covered:

🗸 How to achieve better results and correctly adjust the KPIs?

🗸 What increases productivity and efficiency: redefine performance?

🗸 What is crisis leadership and how does that contribute to your business?

🗸 The competitive edge: how is OMNI+ helping you achieve all of this?

Since you're here, check out these great resources:

ROUNDTABLE ON-DEMAND:

Outbound Compliance Survival Kit

NEW LIVE WORKSHOP WITH Q&A:

How to Make Self-Service Work for Your Contact Center | Going Live: 23 March 2023