You need you contact center business to be a Certified Entity. That means a Brand/Business that is certified as a known entity in the Call Labeling and Blocking ecosystem.
Why Should You Care?
Are any of the following items important to you or your company?
Less likely to have your calls mislabeled as “Fraud” or “Scam”
Know if your calls are being mislabeled
See if there is outbound calling activity on your dedicated inbound numbers
See if someone could be illegally spoofing your number/s
Make sure your brand or business name shows up on mobile phone/app caller IDs
Having a monthly health check on the status of your numbers in the call labeling and blocking ecosystem
If you said yes to one or all of these items then being a Certified Entity and having your phone numbers registered is something you should do. If you want to know more about the Call Labeling and Blocking ecosystem read this article.
What Are the Next Steps?
NobelBiz has teamed up with the pioneer in the space and a leader in providing such a service.
NobelBiz as a Contact Center Technology provider can deliver your calls, provide you phone numbers, register your numbers on our network.
We can also certify your company so your calls have the best chance of connecting, being labeled properly, and managed in one place.
Most companies don’t have the time, resources, or expertise to manage such a project. NobelBiz has all of this in one place and can do so in a cost-effective way making this a straight forward decision for any company to consider. We’ve been in the business long enough to have the experience to do what other companies wish they could do.
If you would like to know more about our patented LocalTouch solution, please check out the LocalTouch page and connect with one of our experts.
Or keep reading!
Fully Conform to the “Truth in Caller ID Act” with LocalTouch®
Connecting contact center agents with customers is the primary mission of LocalTouch®, the patented local Caller ID management solution by Nobelbiz®.
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