Business Intelligence2018-07-15T20:02:30+00:00

Business Intelligence for Contact Centers

Turn business data into real decision-making intelligence

With NobelBiz, contact centers can leverage the power of enterprise-class big-data business intelligence to make the most informed and necessary business decisions, impacting customer service, costs, revenue, and staffing.

800-975-2844
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We make decisions with data.

They provide great rates on minutes, solutions that directly impact our productivity and keep us on the right side of regulations.

Informed Decisions in Real-Time

Use any data from any source 

Your contact center staff (managers, supervisors and agents) and business professionals (C-level, sales, marketing, product development, etc.) will be regularly armed with critical intelligence they can act on, from visual reports customized to their precise needs.

Go deeper into the “how” and “why” of what’s happening in your business than any other contact center solutions can.

Speak with a Contact Center Expert

800-975-2844

World Class Telco

Great competitive rates and features that make a difference

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Productivity + Compliance

Understand the changing environment around compliance

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Hosted Contact Center

Carrier-level call routing designed specifically for large contact centers

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Enabling the Intelligent Contact Center

NobelBiz helps contact centers optimize their business for greater contact rates and higher profitability. We provide world-class voice services over a custom-built network designed specifically for the demands of a contact center. We integrate voice with a cloud contact center to impact inbound and outbound productivity and compliance solutions with advanced reporting features included. We provide business intelligence through a proprietary platform that helps make informed decisions.

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NobelBiz helps contact centers optimize their business for greater contact rates and higher profitability. We provide world-class voice services and a cloud contact center to impact  productivity and compliance solutions with business intelligence to help make informed decisions.

Need more information? Let us know what you need know and we’ll email you ASAP.