English
French
Provide a steady and customizable stream of quality leads to your dialers.
When we found NobelBiz OMNI+ we were very impressed with its flexibility, the fact that it is really easy to learn, and because we were able to deploy it probably faster than any software that I have ever seen.
Brad Dashnaw, CEO – Shift Marketing
Built-in Outbound Convenience
Real-time lead management translates into better results in a shorter period. The level of granularity/complexity enables fast reaction time. One gets everything one needs to take action and improve their results immediately. They can observe patterns and act instantly based on real-time info: modify the leads recycling strategy and ratio, add more leads in real-time, and even work on agent scheduling. Here are a few highlights:
Recycle Leads
Effortlessly recycle leads based on criteria such as disinterest or lack of buying signals. This proactive approach ensures that your calling strategy remains dynamic and responsive to the ever-changing landscape of customer responses, maximizing the potential of each lead.
Pattern Observation
Gain valuable insights into calling patterns, such as identifying low contact rates during specific times of the day. Understanding these patterns allows for strategic decision-making, ensuring that resources are allocated efficiently during peak contact times.
File and Result Snapshots
Instantly view snapshots of your files and their corresponding results. This feature provides a quick overview of the performance of your campaigns, facilitating quick assessments and enabling users to make informed decisions to enhance campaign efficacy.
Real-time Record Import
Seamlessly import records in real-time while agents are actively working on campaigns. This ensures that your database is continually updated, reflecting the latest information and maximizing the relevance of your outreach.
Direct Dialer Integration with Priorities
Import leads directly into the dialer with the added flexibility of assigning priorities. This feature streamlines the workflow, allowing users to prioritize specific leads and optimize agent scheduling for enhanced efficiency. Direct dialer integration with priorities provides a targeted approach, allowing users to focus on leads that align with current campaign goals and objectives, enhancing overall campaign performance.
Customizable Reporting
We Add Segments To the Mix
NobelBiz OMNI+ transforms lead management with advanced features like real-time import, file suppression, timezone association, and innovative segmentation. This dynamic addition revolutionizes control over dialer lists, providing unparalleled precision.
Users effortlessly customize outreach by creating specific segments within call files, allowing for a targeted approach. For instance, easily pinpoint age groups or genders for more efficient and aligned outreach. Whether tailoring marketing campaigns or personalizing communication, NobelBiz OMNI+’s segmentation empowers seamless customization.
Precision Targeting
Easily target specific demographics within your call files, allowing for more personalized and effective outreach.
Enhanced Personalization
Tailor your communication strategy based on age groups, genders, or other customized segments to create a more personalized and engaging experience for your audience.
Efficient Campaign Optimization
Optimize your campaigns by refining your target audience, ensuring that your messages resonate with the right demographic groups.
Streamlined Customization
Integrate segmentation seamlessly into your lead management strategy, adding a layer of customization that aligns with your campaign goals.
Improved Response Rates
By honing in on specific segments, you increase the relevance of your messages, leading to improved response rates and overall campaign success.
Related resources
Other NobelBiz OMNI+ Outbound Voice Features & Capabilities
Automatic Preview Dialing
Save precious time by having client information displayed to the agent while the system dials the contact number of the prospect.
Voice Message Broadcast
NobelBiz OMNI+ allows you to create highly customizable blasting campaigns with advanced IVR and TTS components to reach large numbers of people and drive solid outbound results.
Answering Machine Detection (AMD)
Build time-efficient outbound campaigns by filtering out answering machines with the built-in AMD tool from NobelBiz OMNI+.
Discover a new, hassle-free way of setting up your contact center for peak performance!
Request a free demo. We will help you create your contact center. Today!
"(Required)" indicates required fields