INBOUND VOICE INTERACTIONS
Text to Speech (TTS)
Text-to-speech IVR technology has many use cases in the contact center space, from conversational IVRs to rapid outbound pre-recorded messages and multilingual support.

Over 10 years we helping companies reach their financial and branding goals. Onum is a values-driven SEO agency dedicated.
It is in a contact center environment that IVR technology can really come into its own. Beyond IVR applications, coupling text-to-speech with automatic speech recognition software can take inbound operations and automation to the next level.
Save time and money. With the text-to-speech feature, you can add new sections to your IVR in no time, without having to hire a voice actor. In addition, TTS technology can help you quickly create and deliver an IVR in multiple languages.
Self-service query-type inbound interactions are powered by text-to-speech software that pulls information from the company’s database and delivers it to the customer using spoken words. This feature is associated with an IVR and used to check balance, credit or any other information.
"(Required)" indicates required fields
This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Read More
NEW LIVE WORKSHOP WITH Q&A:
How to Make Self-Service Work for Your Contact Center | Going Live: 23 March 2023