10 March 10, 2020

New York Sales Calls Prohibited During Coronavirus State of Emergency

2020-03-13T02:28:36-06:00

In December 2019, Gov. Cuomo signed a bill into law prohibiting unsolicited sales calls during state-wide emergencies. A state of emergency regarding the novel Coronavirus (COVID-19) was declared March 7, 2020.

New York Sales Calls Prohibited During Coronavirus State of Emergency2020-03-13T02:28:36-06:00
3 March 3, 2020

Contact Centers to Show Staggering $6 Billion Growth by 2024

2020-03-03T03:16:55-07:00

Several recent studies show the contact center market will grow significantly in the following years. We took a close look at the findings and at what we're seeing on our end at NobelBiz. Stay up to date with the latest industry reports here.

Contact Centers to Show Staggering $6 Billion Growth by 20242020-03-03T03:16:55-07:00
25 February 25, 2020

How to Connect with People through a Voice-Only Conversation

2020-03-20T03:38:40-06:00

One of the most important aspects of any business is to know how to connect with people, and giving today’s technology, how to humanize digital interactions. Behind every business, there are people. And behind every person, there's a need to connect.

How to Connect with People through a Voice-Only Conversation2020-03-20T03:38:40-06:00
21 February 21, 2020

VIDEO: Jake Bush on Translating Culture and Community for a Virtual Space

2020-03-10T03:26:11-06:00

This is First Contact: Stories of the Call Center. In episode 2, we talk with Jake Bush of INFOCU5 about his journey from helicoptering to skiing, cooking, film, and then becoming CEO of a call center company.

VIDEO: Jake Bush on Translating Culture and Community for a Virtual Space2020-03-10T03:26:11-06:00
21 February 21, 2020

VIDEO: Jake Bush – the Journey of a Young Entrepreneur

2020-03-10T03:26:48-06:00

This is First Contact: Stories of the Call Center. In episode 2, we talk with Jake Bush of INFOCU5 about his journey from helicoptering to skiing, cooking, film, and then becoming CEO of a call center company.

VIDEO: Jake Bush – the Journey of a Young Entrepreneur2020-03-10T03:26:48-06:00
21 February 21, 2020

VIDEO: Managing a Call Center in 2020 | Jake Bush, First Contact: Stories of the Call Center

2020-03-10T03:28:35-06:00

Jake Bush, the guest of our second podcast episode, talks to our host about his experience in the call center industry - how he got into it after skiing, cooking, and film studies. He talked to us about the challenges and ups and downs of managing a call center right now.

VIDEO: Managing a Call Center in 2020 | Jake Bush, First Contact: Stories of the Call Center2020-03-10T03:28:35-06:00