Live Workshop Session and Q&A
Why Outbound Calls Don’t Always Connect?
Optimizing the delivery of high-quality outbound calls for contact centers
Optimizing the delivery of high-quality outbound calls for contact centers
Moderator
Speaker
Executive VP of Client Operations @ NobelBiz
With over 15 years of leveraging technology and creative tactics to drive outcomes, Christian has worked with some of the largest Enterprise Contact Centers, BPOs, and Global CCaaS providers in the world.
Contact centers making outbound calls expect their calls to connect, but not every carrier is equipped or willing to provide service that meets their business needs.
Join our Webinar, where host David Atkinson and Christian Montes will walk you through the main factors impacting the efficiency of your outbound calls and provide the tools & strategies to address these challenges for better results.
🗸 Connectivity & Capacity
🗸 The nature of outbound traffic
🗸 STIR/SHAKEN, Call Labeling & Blocking
🗸 Remediation, Management & Dialing Strategies
🗸 How to optimize the delivery of high-quality outbound calls
Register now for the on-demand workshop and get ahead of the trends that may shape your business for years to come.
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