Live Workshop Session and Q&A
Contact Center Gamification Workshop
How to boost agent performance and general contact center KPIs with the help of gamification
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How to boost agent performance and general contact center KPIs with the help of gamification
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Agent turnover, monotony, and lack of engagement are some of the problems contact center managers have to deal with on a daily basis. One way to tackle these agent-related issues is by introducing gamification into the contact center workflow.
However, gamifying your contact center can also have a positive impact on your Key Performance Indicators. Join our Contact Center Gamification Workshop and get your questions ready for the Q&A session.
🗸 What is Gamification?
🗸 How can Gamification Help Boost Contact Center KPIs?
🗸 The Gamification Process & Principles
🗸 Gamification Prizes and Award System
🗸 Three Games that You Can Implement Right Now
Register now for the on-demand workshop and get ahead of the trends that may shape your business for years to come.
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NEW LIVE WORKSHOP WITH Q&A:
How to Make Self-Service Work for Your Contact Center | Going Live: 23 March 2023