Live Workshop Session and Q&A
Contact Center Gamification Workshop
How to boost agent performance and general contact center KPIs with the help of gamification
How to boost agent performance and general contact center KPIs with the help of gamification
Moderator
Speaker
Agent turnover, monotony, and lack of engagement are some of the problems contact center managers have to deal with on a daily basis. One way to tackle these agent-related issues is by introducing gamification into the contact center workflow.
However, gamifying your contact center can also have a positive impact on your Key Performance Indicators. Join our Contact Center Gamification Workshop and get your questions ready for the Q&A session.
🗸 What is Gamification?
🗸 How can Gamification Help Boost Contact Center KPIs?
🗸 The Gamification Process & Principles
🗸 Gamification Prizes and Award System
🗸 Three Games that You Can Implement Right Now
Register now for the on-demand workshop and get ahead of the trends that may shape your business for years to come.
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