Nobelbiz Webinars – Live roundtable
Unleash the Power of Contact Centers in Politics
Exploring the Dynamic Intersection of Contact Centers and Political Fundraising
Exploring the Dynamic Intersection of Contact Centers and Political Fundraising
Join us for an insightful roundtable moderated by Carl Stuerke, a distinguished Contact Center Software Consultant at NobelBiz. Our esteemed guests, Mike McGuire, Solutions Engineering Manager, and Matt Laughlin, VP of Client Services, both seasoned professionals from NobelBiz and Direct Response Group, will delve into the intricate world of Contact Centers and Political Fundraising.
Gain a comprehensive understanding of campaign strategies, technology integration, and the crucial role Contact Centers play in political success. Discover the nuances of fundraising across various channels, the impact of election cycles, and the intricacies of Tele Town Halls. Learn how NobelBiz’s expertise can empower your political campaign and elevate your outreach efforts.
You will learn:
✅ Key strategies for effective political fundraising across mail, phone, and social media.
✅ Differentiating between election and non-election cycles, and ramping up campaigns accordingly.
✅ Qualifications and needs for outsourcing political campaigns to BPOs.
✅ Leveraging technology, including manual SMS, predictive dialing, and call labeling/blocking.
✅ Implementing a rotating strategy and utilizing Local Touch for a 20% increase in success.
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Holly Depies is a seasoned professional in the field of contact center technology, currently serving as an SMS and Contact Center Technology Consultant at NobelBiz. With over ten years of rich experience, her expertise spans across account management, sales, and contact center management. Holly’s background equips her with a deep understanding of the intricacies of contact center operations and technology, making her a valuable asset in her current role at NobelBiz.
VP of Client Services, Direct Response Group
Matt Laughlin is a seasoned professional with a wealth of experience in client services, operations, and a specialized focus on political fundraising. Renowned for his technical prowess, he excels in strategic leadership, business process optimization, and innovative solutions. As the Vice President of Client Services at Direct Response Group, Matt expertly leverages his skills to drive substantial revenue growth and implement cutting-edge technologies.
Contact Center Software Consultant, NobelBiz