DEMO VIDEO IS READY TO BE WATCHED!

NobelBiz Omni+ | Live Product Demo

Supervisor & Agent Interface
Topics covered:

🗸 Agent Interface Overview
🗸 Agent Interface UI presentation
🗸 Using the SMS feature
🗸 Handling multiple media interactions
🗸 Using the Telegram interaction feature
🗸 Whatsapp/Twitter/WebChat functionality
🗸 E-mail interaction
🗸 PCI Compliant IVR
🗸 Supervisor Interface experience
🗸 Setting alarms for supervisors
🗸 Reports for supervisors
🗸 Campaign administration for supervisors
🗸 Media API connectors
🗸 Monitor an agent in real-time

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