🗸 Agent Interface Overview
🗸 Agent Interface UI presentation
🗸 Using the SMS feature
🗸 Handling multiple media interactions
🗸 Using the Telegram interaction feature
🗸 Whatsapp/Twitter/WebChat functionality
🗸 E-mail interaction
🗸 PCI Compliant IVR
🗸 Supervisor Interface experience
🗸 Setting alarms for supervisors
🗸 Reports for supervisors
🗸 Campaign administration for supervisors
🗸 Media API connectors
🗸 Monitor an agent in real-time