Season 3

Leadership & The Importance of a Growth Mindset

This season, we’re peeling back the layers of SMS marketing to reveal the core strategies, compliance must-knows, and groundbreaking innovations that are reshaping the contact center world.

With the guidance of the renowned SMS Queen, Holly Depies, we’ll arm you with the insights to transform your SMS campaigns into powerful tools of engagement and growth. Prepare for a journey into the heart of SMS marketing, where every episode promises to challenge the status quo and inspire your next big move

Topics covered

Effective Leadership in Crisis Management
Exploring strategies for navigating crises, making quick decisions, and maintaining trust under pressure.
Building Trust and Connection in Leadership
Highlighting the importance of trust in leadership, from building strong team relationships to fostering open communication.
Empowering Teams and Encouraging Innovation
Discussing how leaders can inspire teams to take smart risks, share bold ideas, and grow professionally.
Integrating Core Values into Business Leadership
Examining how aligning personal and professional values strengthens decision-making and business culture.
Decision-Making and Problem-Solving Strategies
Providing insights into overcoming decision paralysis, making informed choices, and implementing solutions effectively.
Project and Time Management for Leaders
Addressing effective scheduling, task prioritization, and communication techniques to improve business efficiency.
Adapting to Challenges and Growth Opportunities
Exploring leadership strategies for turning obstacles into growth opportunities and fostering resilience in business.