NobelBiz OMNI+ powered by Safe Select
NobelBiz partners with the leading compliance software to offer the safest contact center ecosystem
Safe Select, developed by Customer Dynamics, was designed to safeguard and futureproof the interests of outbound contact centers, offering active protection against present and future regulation changes.
Nobelbiz now takes the misery away from contact center owners and managers. By combining OMNI+ with Safe Select and using a non-automated system, we now offer up to 30% more efficiency than regular manual dialing.
About Customer Dynamics
Customer Dynamics has award-winning products to help customers with omni-channel outbound campaigns with critical compliance needs while also increasing agent efficiency. Customer Dynamics products are designed to meet Contact Center Compliance obligations, optimize the agent experience, drive business results, and increase your customer’s satisfaction.
The Swiss-Army-Knife of Outbound Compliance
How does it work?
We Keep Contact Centers Safe with 3 Simple Steps:
Lead Fraud Protection & Consent Ambiguity
Outbound can easily cross the TCPA red line without even knowing it, especially when dealing with outbound lists that might not be 100% consent-proof. In today’s world, there is a lot of consent fraud going on: consent forms can be up to 45% fraudulent.
By using OMNI+ powered by Safe Select, contact centers can remain compliant even if the list is not 100% consent-proof.
The protection offered by the OMNI+ powered by Safe Select, also looks beyond the voice-only environment. It allows contact center businesses or departments to stay compliant in an omnichannel environment (Phone, Email, SMS, Chat, etc.)
Book a demo today!
NobelBiz is the leading innovator in contact center solutions, both carrier and software.
We provide a high-quality carrier-of-carriers network that connects the world. Beyond that, our efficient omnichannel contact center software builds on our already extensive portfolio of services so our clients get a complete contact center solution built for their needs.
Why waste time working with outdated and unwieldly programs when you could be gaining time and winning contracts with us?