Growing Up in a Call Center:
Thomas Laird

Growing Up in a Call Center:
Thomas Laird

christian montes

Host
Christian Montes
Executive Director of Sales

The Call Center Geek himself is here – Tom Laird, CEO of Expivia Interaction Marketing Group. He’s been in this industry since he was 9 years old helping his parents, and now he leads a team of hundreds of agents to new heights. Plus – he’s also a consultant and published author – so let’s learn from his expertise together in this episode of First Contact.

christa heibel

Guest
Thomas Laird
CEO of Expivia Interaction Marketing

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