First Contact Podcast | Episode 1

From Call Agent to CEO: Steve Bederman

christian montes

Host
Christian Montes
Executive Director of Sales

spotify icon black and white  soundcould icon grey   Podcasts_(iOS) Grey   podbean logo grey

In the first episode of our podcast, we are joined by Steve Bederman, President & CEO of NobelBiz. Hear him talk about his journey from being in a band to working as an agent and how his first day in management, half the sales team quit! Now there’s a story! :) Listen in!

steve bederman

Guest
Steve Bederman
President of NobelBiz

First Contact Podcast | Episode 1

From Call Agent to CEO: Steve Bederman

spotify icon black and white  soundcould icon grey   Podcasts_(iOS) Grey   podbean logo grey

In the first episode of our podcast, we are joined by Steve Bederman, President & CEO of NobelBiz. Hear him talk about his journey from being in a band to working as an agent and how his first day in management, half the sales team quit! Now there’s a story! :) Listen in!

Explore more from this episode…

VIDEO: Steve Bederman on Failure

The first time Steve got promoted to manager, he did something that ultimately cost him half his sales team. See him talk about what happened!

ARTICLE: Managing a Virtual Workplace

With his many years of experience in the call center industry, Steve gives top advice on how to succesfully manage virtual workplaces right now.

VIDEO: What Drives Steve Bederman?

Join us in an honest discussion about keeping your drive alive in an industry not usually regarded as a dream one for anyone entering the job market!

VIDEO: Steve Bederman's First Job

Learn about Steve’s first job and how he got into the call center industry. A candid discussion about the difficulties and the dreams Steve had before starting out.

VIDEO: Steve's Work at NobelBiz

What’s Steve job? How does he do it? Learn all about what he’s up to now as CEO and President of NobelBiz – how he solves problems and manages everything.

VIDEO: How to Focus on Company Culture

Cumpany culture is essential and must be implemented every part of your business, especially management. Learn more from Steve right here!

VIDEO: The Importance of Persevering

When he was a call agent, Steve set his sights on becoming a manager and went about it with perseverance. Hear him talk about how important that is.

VIDEO: Steve Bederman Plans for the Future

What’s Steve planning next? How did he get here? Where does he plan to go forward? The answers to these questions and more, right here.

We also encourage you to visit:

Steve Bederman’s Podcast Collection

This page features all the podcast he was invited on and is a great source of both practical and theoretical knowledge on how to run and manage a contact center.

Let’s Get to Work and Make Your Contact Center Better!

Your Success Is One Form Away!

Thank you! We'll be in touch soon!
There was an error trying to send your message. Please try again. (Note: all fields are required!)