Live Workshop Session and Q&A

NobelBiz Dragon Call Initiator (DCI) in Action

The Hybrid Dialing Solution That 3x Contact Rates & Ensures Compliance

Many contact centers face low answer rates, agent inefficiencies, and technology fragmentation, making it difficult to maintain high outbound call volumes. Manual dialing is too slow, while traditional dialers often fail to connect with live prospects.

Join us for an exclusive presentation on the NobelBiz Dragon Call Initiator (DCI), a Hybrid Dialing Solution that increases contact rates by 3X while optimizing agent productivity and outbound efficiency.

Maximize Your Outbound Performance with Hybrid Dialing

Discover how the NobelBiz Omni+ Call Guard Ecosystem helps streamline outbound dialing, reduce wasted call attempts, and improve agent workflow. Learn how DCI filters out non-human responses, dynamically adjusts call pacing, and ensures agents spend more time speaking with live leads.

Topics Covered

✅ Major Pain Points in Outbound Calling

✅ NobelBiz Omni+ Call Guard Ecosystem Overview

✅ Dragon Call Initiator (DCI) Hybrid Dialing

✅ Call Guard System & Interfaces

✅ Live Demo Walkthrough

✅ DCI Built-In Functionalities

✅ Outbound Compliance Filters

✅ Recording & Encryption Capabilities

✅ Omnichannel Compliance

Host & Presenter

Michael McGuire

Chief Sales Officer (CSO), NobelBiz

More information

With over two decades of contact center expertise, Mike excels in strategic execution and adeptly communicates across all management tiers. Proficient in analysis, staff management, and team leadership for surpassing service level requirements, he successfully launched five international call centers and managed ten as a Center/Regional Manager.

Co-Presenter

Mohammed Guijjou

Sales Engineer, NobelBiz

More information

With a strong background in telecom and product strategy, Mohammed excels at blending technical expertise with customer-focused solutions. Skilled in sales engineering, client engagement, and cross-functional collaboration, he helps businesses find innovative ways to meet their goals and drive growth.