English
Live Workshop Session and Q&A
Concerned About Compliance Fines and Call Center Closures?
Boost Outbound Call Volumes with Hybrid Dialing Solutions While Staying Compliant and Efficient
Do you often worry about the strict TCPA regulations and hefty fines because you’re using automated dialers? Ensuring compliance while maintaining high outbound call volumes can be a challenging balancing act that keeps many up at night.
Join us for an insightful presentation on optimizing your contact center’s outbound call volumes with Hybrid Dialing. Compliance and efficiency are crucial for contact centers. This session will equip you with the knowledge and strategies to implement effective Hybrid Dialing solutions and stay ahead of the curve.
Boost Outbound Call Volumes with Hybrid Dialing: Staying Compliant and Efficient
Learn how to maximize your outbound call volumes while adhering to compliance regulations with NobelBiz’s Omni+ Call Guard Ecosystem. Explore practical strategies to optimize your outbound strategy, minimize TCPA risks, and seamlessly integrate your omnichannel communication channels.
This presentation will introduce you to the transformative capabilities of the NobelBiz Omni+ Call Guard Ecosystem, featuring:
Topics Covered
✅ Optimize Your Outbound Strategy
✅ NobelBiz Omni+ Call Guard Ecosystem Overview
✅ CallGuard & Dragon Call Initiator TCPA Highlights
✅ Outbound Compliance Filters
✅ Recording Capabilities
✅ Encryption
✅ Separate Interfaces & Compliance Dialing Systems
✅ Omnichannel Compliance
Host & Presenter
Michael McGuire
Senior Contact Center Software Consultant, NobelBiz
With over two decades of contact center expertise, Mike excels in strategic execution and adeptly communicates across all management tiers. Proficient in analysis, staff management, and team leadership for surpassing service level requirements, he successfully launched five international call centers and managed ten as a Center/Regional Manager.