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Nobelbiz Webinars – Live roundtable

Mastering Call Center Compliance: Navigating FCC's Consent Rule in Lead Generation

Unlock the secrets to staying compliant and efficient in a rapidly changing regulatory landscape.

Join us for a compelling webinar moderated by Carl Stuerke, an expert Contact Center Software Consultant at NobelBiz, with special guest Brittany Andres, a knowledgeable associate at Troutman Amin. This session will dive into the FCC’s new consent requirements, transforming lead generation practices.

Our esteemed speakers will explore the impact of these regulations on Contact Centers and the FCC consent rule. Gain insights into compliant campaign strategies and how NobelBiz’s expertise can enhance your outreach. Don’t miss this opportunity to navigate the changing regulatory landscape successfully.

You will learn:

✅ Overview of the FCC’s one-to-one Consent Rule & TCPA: Understand the basics and implications of the FCC’s new consent requirements and how they impact call center operations.

✅ FCC Changes in the Lead Generation Space: Discover what has changed for call center operators with the introduction of new FCC regulations, directly from legal expert Brittany Andres.

✅ Legal Insights on the one-to-one Consent Rule: Gain critical legal perspectives to navigate the complexities of the one-to-one Consent Rule and ensure compliance.

✅ Strategies for Compliant Lead Generation: Learn essential strategies and best practices to achieve consent in lead generation, aligning with the latest FCC guidelines.

✅ Technology Tools to Aid Compliance: Explore technological solutions that facilitate adherence to the one-to-oneConsent Rule and TCPA, enhancing your compliance framework.

 

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Join a lively conversation with:

Carl Stuerke
Contact Center Software Consultant, NobelBiz

Carl is a business operations leader with 12+ years of customer support experience in the tech industry and a passion for leadership and scaling/developing teams.

In this episode, Carl will host and moderate the discussion and the Q&A session at the end.

Brittany Andres
Class Action Defense Attorney, Troutman Amin
Brittany Andres is a distinguished class action defense attorney at Troutman Amin, where she specializes in navigating complex legal disputes with precision and strategic acumen. With over half a decade of experience in the legal field, Brittany has become a formidable force in class action defense. Her expertise lies not only in her rigorous defense strategies but also in her ability to anticipate and mitigate potential legal challenges before they escalate.

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