The Ultimate Call Center Compliance Checklist

Why You Need This Checklist?

Because compliance isn’t optional—and it doesn’t have to be overwhelming. Whether you’re just starting or fine-tuning your operations, this checklist will give you the tools to stay on track, keep your customers happy, and your business safe.

Let’s be honest—compliance isn’t exactly the most exciting part of running a call center. But it’s one of the most important. Staying compliant means avoiding fines, lawsuits, and bad press, while building trust with your customers. And trust? That’s priceless.

We’ve created the Call Center Compliance Checklist to help you navigate the maze of regulations with ease—no legal dictionary required.

What you’ll get:

• A Crash Course in Compliance Laws: TCPA, HIPAA, PCI DSS, and all the other acronyms you need to know, broken down into plain English.

• Best Practices, Simplified: Actionable tips like how to manage DNC lists, call recording consent, and agent training without losing your mind.

• The “Why It Matters” Rundown: Understand the real risks of getting it wrong—and the big wins when you get it right.