NobelBiz OMNI+ Monthly Billing

Get 1 free month with every 12-month contract at the advertised pricing.
Voice Essentials
The Voice Essentials Plan is designed to meet all the needs of a voice-only call center, with a complete set of built-in capabilities and productivity tools. The install process is simple and can easily be deployed both in in-house and remote environments.

$85.00 /user/month*

Advanced Interactions
The Advanced Interactions plan is designed for companies with more sophisticated interactions with their clients. By extending the number of integrated communication channels, this plan is a great way to start if Customer Experience is something you care about.
Everything in the Voice Essentials plan plus the interactive channel suite

$100.00 /user/month*

Enterprise Interactions
Unlock the power of our full-featured omnichannel cloud contact center software and create an immersive experience for your customers every time you interact with them. With the Enterprise Interactions plan, your agents will be able to manage multiple interactions across all the major social media platforms without ever having to leave the Unified Agent Desktop app.

Everything in the Advanced Interactions plan plus the social media channel suite:

$115.00 /user/month*

Custom Omnichannel Contact Center

Flexibility is one of our core values and our products reflect that. NobelBiz OMNI+ is designed to adapt to any business environment, industry, or niche. Reach out to us to get a personalized plan tailored to your specific needs.

* Displayed monthly prices apply for a 25-user contract. For more than 25 users, get a quote, If your contact center hosts more than 25 seats, it’s highly likely you’ll get a discount.
Request your price quote based on your seat count here.

Detailed Pricing Overview and Pack Comparison

Let’s simplify the way you see contact center infrastructure pricing.

Unified Agent Desktop

Voice Essentials

Advanced Interactions
Enterprise Interactions
Completely Web-Based
Virtual Agent
Transfer, blind-transfer, and conference
Screen Pops
Internet Quality Indicator
Work From Home (WFH)
Integrated WebRTC
Agent Dynamic Scripting
Blended Interaction Handling
Digital Call Recording
Historical Interaction View
Real-Time Data (RTD)
Agent Workspace Designer
Inbound Voice Interactions

Voice Essentials

Advanced Interactions
Enterprise Interactions
Automatic Call Distribution (ACD)
Interactive Voice Response (IVR)
Dynamic Business Routing (DBR)
Computer Telephony Integration (CTI)
Self-Service Solutions
Skills Based Routing
Intelligent Queue Management
Queue Callback
Voice mail Queue Distribution
Text to Speech (TTS)
Automatic Speech Recognition (ASR)
Outbound Voice Interactions

Voice Essentials

Advanced Interactions
Enterprise Interactions
Predictive Dialing
Preview Dialing
Automatic Preview Dialing
Progressive Dialing – Ratio Dialing
Message Broadcast Dialing
Realtime Lead Management
Answering Machine Detection (AMD)
Number Management
Interactive Channels

Voice Essentials

Advanced Interactions
Enterprise Interactions
Email Management
_
Conversational SMS
_
Live Webchat
_
Web Callback
_
Social Media Channels

Voice Essentials

Advanced Interactions
Enterprise Interactions
Facebook Messenger
_
_
WhatsApp
_
_
Twitter
_
_
Telegram
_
_
Reporting & Analytics

Voice Essentials

Advanced Interactions
Enterprise Interactions
Supervisor Dashboards
Interactions Analytics
Reporting Engine
Performance Analytics
Quality Management
Integrations

Voice Essentials

Advanced Interactions
Enterprise Interactions
API & Webservices
Gamification / CRM / Chatbots
Workforce Management (WFM)
AI, Chatbot & Voicebot
Speech Analytics
Compliance

Voice Essentials

Advanced Interactions
Enterprise Interactions
PCI
HIPAA
TCPA
Contact us
Contact us
Contact us
DNC
Voice Services

Voice Essentials

Advanced Interactions
Enterprise Interactions
Inbound Calls (Except Toll-Free)
Outbound Voice Calls
Contact us
Contact us
Contact us

3 Price Simulation Examples

Let’s approximate your monthly bill with NobelBiz
With NobelBiz, starting, running, and maintaining a contact center is easy. But what can you expect in terms of pricing?
Let’s look at three examples of three contact center companies, each with its own specific set of needs.
Contact Center TypeNo. of Omni+ LicencesOutbound MinutesExtra FeaturesBottom Line
Small Telesales Call Center
Medium
Full-Fledged BPO

Out of the Box Voice Services

Because our goal is to become the ultimate provider for the contact center industry, service quality is on top of our priority list. We guarantee crystal clear voice quality with 99,99% up-time, high-grade security, and easy setup.

We provide the most advanced network carrier services for contact centers with the highest rate of network redundancy: no more interruptions, no more dropped calls.

Out of the Box North America Numbering Plan:

The US, Canada, Alaska, Hawaii, and the Caribbean

STIR/SHAKEN Compliant

NobelBiz is not your usual telecom provider, but one that was designed with the sole purpose of serving enterprises and contact centers all over the world. You will find that every little technical detail is optimized for the contact center activity: usability, compliance, pricing, etc.

Redundant telecom networks

Interconnected with 650+ carriers worldwide

Built for the Contact Center Industry

Optimized for the call-center-specific traffic

Leading Support

First-call resolution of over 90%

Optional Outbound Carrier-Level Enhancements

Compliance: SHIELD Safety Nets

Right Touch features time-of-day, time zone, and frequency filters.

Mobile Touch blocks any calls to mobile phones in your list so you can dial in a TCPA compliant environment.

Performance: Number Management

Local Touch: Based on the person you are calling; we can broadcast a local number and increase the probability that the caller will pick up.

Auto-Number Rotation: With the automatic rotation feature, you have multiple local phone numbers that can be rotated based on attempt count.

blendedInteraction copy

The Complete NobelBiz Cloud Contact Center Solution

NobelBiz offers complete contact center infrastructure comprised of a future-proof omnichannel software called NobelBiz OMNI+ paired with a proprietary one-of-a-kind Voice Carrier Solution built with the sole purpose of serving the contact center space and providing crystal clear voice services with a high degree of redundancy at one of the best cost-per-minute in the industry.

Get in touch today!

Experience the cloud contact center for innovative enterprises.

Request a free demo. We will help you create your contact center. Today.