Jake Bush got a lot of pushback on this from both his investors and his employees. His answer? You’re just going to have to hit play to see. Hint: it’s a bit of both worlds.
ARTICLE: Managing a Call Center in 2020
How do you effectively balance the number of employees in your call center? What are the new and efficient ways to keep agents engaged and productive?
VIDEO: How to Stay Focused on Business
Jake Bush on what keeps him centered and staying calm in the business world.From vision boards to family, friends, meditation, doing yoga and more.
VIDEO: Jake Bush on His Journey
Jake had a very wild ride to the top in the call center space. Before this, he was skiing, helicoptering, cooking as a line chef, and went to college to study film studies.
VIDEO: Translating Culture and Community
Jake Bush on integrating culture in both physical offices and virtual spaces. But then how do you harness the creativity you usually get in a brick-and-mortar office?
VIDEO: Early Lessons from the Call Center
Jake Bush talks about what he learned from being in a call center and how he developed his skills in order to do well on the phone. See why call centers can be eye-openers.
VIDEO: How Mistakes Can Lead to Success
Jake Bush talks about learning from mistakes, how his past shaped him into the person he is today and whether or not he would change any of that.
