Cathy talks about her decision-making process and how she managed to implement that in a culture-forward way in her business and in her life.
ARTICLE: Day in the Life of a CEO, Mother of 7
You’d think it’s impossible for a mother of seven to be president and CEO of a business. Well, Cathy is here living the dream and taking care of kids at once!
ARTICLE: Customer Appreciation Ideas
Being mindful of customers and their businesses and their contracts and what their goals are – that’s a big part of what Cathy does. See the rest here!
VIDEO: Getting Fired Is Just the Start
In one of the most inspiring tales of the industry, Cathy Karabetsos went from getting fired to having her former boss as a client. How did that happen?
VIDEO: The Future of Call Centers
A frank talk between Cathy and Christian about what’s to expect in the call center industry going forward. Listen to their inspiring, philosophical talk about our jobs.
