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CARLSBAD, Calif., Sept. 17, 2015 (GLOBE NEWSWIRE) — via PRWEB – NobelBiz, Inc. (“NobelBiz”) prevailed in its patent infringement lawsuit against Global Connect, LLC and TCN, Inc. in the Eastern District of Texas, Tyler Division. The Honorable Robert W. Schroeder, III presided over the one-week jury trial that started on September 8.
The jury unanimously found that the defendants Global Connect and TCN, directly and indirectly, infringed NobelBiz’s U.S. Patent Nos. 8,135,122 and 8,565,399. The jury also unanimously found that NobelBiz’s patents were not invalid and that the infringement was willful.
“We are extremely pleased – though not at all surprised – with the jury’s verdict,” said Rich Mahfouz, the CEO of NobelBiz. “Ten years ago NobelBiz invented a game-changing telecommunications feature, LocalTouch®. NobelBiz has worked hard and expended significant resources to develop and protect our intellectual property rights surrounding LocalTouch®. The jury’s verdict here is the culmination of three and a half years of ethical, intense, and zealous litigation by NobelBiz. It reaffirms the strength of our patents and our commitment to protecting and defending NobelBiz’s intellectual property.”
Pursuant to the verdict, the jury awarded NobelBiz damages amounting to almost $1.5 million. The jury’s unanimous finding of willful infringement also means that the Court may treble these damages’ figures. Attorney’s fees, costs, pre- and post-judgment interest, and injunctive relief also will be considered in short order.
Ralph Dengler, Andrew MacArthur, and Gianna Cricco-Lizza of Venable’s NY office, and Bill Hector of Venable’s San Francisco office led the NobelBiz legal team. Elizabeth DeRieux of Capshaw DeRieux served as the team’s Texas counsel.
About NobelBiz
NobelBiz is a seasoned team of experienced professionals who are focused on developing and implementing technology solutions that facilitate the compliant engagement of customers. Their flagship product, LocalTouch®, is a patented, award-winning caller ID management solution that is tested and proven to increase performance and enhance productivity for any contact center campaign. It is a part of the NobelBiz Shield of Products that delivers trusted compliance and trusted customer engagement in a variety of contact center applications.
NobelBiz product lines include performance routing tools, hosted cloud-based solutions, and state-of-the-art reporting platforms that are revolutionizing contact center decision-making. Together with their extraordinary attention to service, NobelBiz has earned a solid reputation with hundreds of clients based in the US and internationally.
Michael McGuire is a contact center industry expert with almost two decades of experience in the space. His experience includes roles as Director of Contact Center Digital Transformation at NobelBiz, and as Director of Operations at FLS Connect, managing multiple call centers. As President of Anomaly Squared and Targeted Metrics, Michael successfully transitioned companies into remote operations and significantly boosted revenues. With a strong background in customer service, leadership, strategic planning, and operations management, Michael excels in driving growth and innovation in the call center space.
Mike is also a proud Board Member for R.E.A.C.H Trade Group, promoting consumer protection and satisfaction and Co-host of the Off Skripted Podcast – a show about Life, Call Centers and everything in between.
