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Aircall has become a go-to cloud business phone and contact center solution for small to mid-sized teams. Its intuitive interface, ease of setup, and integrations make it attractive for growing companies. But as organizations expand, many find themselves outgrowing Aircall’s capabilities. Higher costs, limited outbound performance, weaker compliance safeguards, and missing advanced analytics can leave teams searching for stronger solutions.
If that sounds familiar, you’re not alone. In this guide, we’ll explore the 10 best Aircall alternatives for 2025. Each review covers who it’s best for, what makes it unique, and how it compares to Aircall — so you can choose the right fit for your business.
- NobelBiz as #1: With a proprietary voice network, omnichannel platform, and compliance-first safeguards, NobelBiz is the leading Aircall alternative.
- SMB-Friendly Options: OpenPhone and Grasshopper are simple, budget-friendly choices for startups and small teams.
- AI-Driven Platforms: Dialpad stands out with real-time transcription, coaching, and sentiment analysis.
- Enterprise & Global Reach: RingCentral and 8x8 deliver international coverage and enterprise-grade reliability.
- Budget Picks: Zoom Phone offers affordable entry-level pricing at $15/user/month.
Why Consider an Aircall Alternative?
Aircall works well for small teams, but scaling often brings challenges:
- Rising costs: Pricing escalates quickly with more users.
- Outbound limitations: Missing advanced dialers and compliance-first safeguards.
- Compliance risks: Fewer protections against spam flags or TCPA violations.
- Analytics & AI gaps: Limited real-time insights and predictive tools.
- Global reliability: Call quality varies in international markets.
- Support: Service levels don’t always match enterprise demands.
Explore the Top Convoso Alternatives
Not every contact center platform is built the same—and if Convoso isn’t meeting your team’s needs, you’ve got options. Below is a side-by-side comparison of the top alternatives to help you find the right solution for your outbound strategy.
Quick Comparison: Top 10 Aircall Alternatives
| Provider | Best For | Key Strengths | Starting Price |
|---|---|---|---|
| NobelBiz | Best overall for compliance & outbound | Carrier-grade voice, omnichannel, compliance tools | Custom pricing |
| Nextiva | All-in-one UCaaS + CCaaS | Integrated CRM, reliable support | $25/user/mo |
| RingCentral | Large/global enterprises | Scalability, global reach, integrations | $30/user/mo |
| Dialpad | AI-first insights & coaching | Real-time transcription, sentiment analysis | $23/user/mo |
| 8x8 | Global UCaaS + CCaaS | International coverage, reliability | $24/user/mo |
| Zoom Phone | Teams already on Zoom | Easy adoption, low cost | $15/user/mo |
| CloudTalk | SMBs & sales teams | CRM integrations, outbound tools | $25/user/mo |
| OpenPhone | Startups & freelancers | Simple, mobile-first design | $15/user/mo |
| Vonage | SMBs upgrading from basic phones | Reliable UCaaS, CRM integrations | $19.99/user/mo |
| Grasshopper | Entrepreneurs & microbusinesses | Simple setup, virtual numbers | $31/account/mo |
1. NobelBiz – Best Overall Aircall Alternative
NobelBiz earns the top spot as the #1 Aircall alternative because it goes beyond software — it operates on its own carrier-grade voice network. This means crystal-clear calls, fewer dropped connections, and higher answer rates, especially for outbound campaigns where performance is mission-critical.
Unlike providers that only offer a cloud phone system, NobelBiz delivers a full omnichannel contact center platform. Voice, SMS, chat, email, and even social channels are unified into one interface, giving agents the ability to switch seamlessly without losing context. Supervisors benefit from advanced contact center reporting tools that provide a complete view of customer interactions.
Where NobelBiz truly differentiates itself is compliance. With built-in contact center compliance tools, TCPA safeguards, STIR/SHAKEN support, and proactive call labeling and blocking solutions, it protects businesses from costly regulatory penalties while keeping contact rates high. Combined with its dedicated support team, NobelBiz is designed for businesses that demand performance, reliability, and peace of mind.
Pros
- Proprietary Voice Carrier Network for call quality and deliverability
- Omnichannel contact center solution covering all digital channels
- Compliance-first with TCPA, STIR/SHAKEN, and spam prevention
- White-glove, ongoing support
Trade-offs
Best suited for professional contact centers, not very small startups.
Pricing
Custom quotes tailored to call volume and requirements.
Salman Aslam
Director Support – Quality & Training at WORK Inc.
‘The support team at Nobelbiz understood our business requirements and we we’re able to push through seamlessly’
2. RingCentral
RingCentral is one of the most established names in the unified communications space, offering a robust blend of voice, video, messaging, and contact center solutions. For large organizations or enterprises that require global reach, RingCentral is a proven and reliable Aircall alternative.
Its greatest strength lies in its scalability and worldwide infrastructure. With carrier relationships across multiple regions, RingCentral ensures strong call quality and uptime even for distributed international teams. Its platform also integrates with hundreds of applications, including CRMs, helpdesks, and productivity tools, helping companies connect communication and workflows seamlessly.
However, this enterprise-grade depth can also be a challenge. Smaller businesses often find RingCentral’s platform too complex and expensive compared to leaner solutions. For SMBs, the steep learning curve and higher subscription costs may outweigh the benefits.
Pros
- Enterprise-grade UCaaS + CCaaS platform
- Global reach with proven carrier relationships
- Extensive app integrations
- Reliable uptime for distributed teams
Trade-offs
Too complex and costly for smaller businesses or those with simple needs.
Pricing
Starts at approximately $30/user/month.
3. Nextiva
Nextiva is a well-known UCaaS and CCaaS provider that blends phone, video, messaging, and contact center functionality into one platform. For mid-sized businesses that want simplicity without juggling multiple vendors, Nextiva is a strong alternative to Aircall.
Its biggest advantage is its all-in-one approach. Teams can communicate internally and externally while keeping customer interactions and CRM data in a single hub. This reduces complexity and improves agent efficiency. Customers also highlight Nextiva’s reliable support, which is often rated higher than other enterprise providers.
On the downside, pricing scales quickly as features are added, and some advanced functions are locked behind higher tiers. Still, for companies that want a bundled solution, it’s a top choice.
Pros
- Integrated UCaaS + CCaaS
- Built-in CRM capabilities
- Strong customer support reputation
Trade-offs
More expensive at scale with advanced features locked to higher tiers.
Pricing
Starts around $25/user/month.
Related article:
Why Voice Quality Still Matters in Omnichannel Contact Centers
4. Dialpad
Dialpad positions itself as a forward-thinking platform with AI-powered features built directly into every plan. Businesses looking to make use of real-time transcription, live coaching, sentiment analysis, and predictive analytics will find Dialpad to be a compelling Aircall alternative.
One of Dialpad’s biggest strengths is its modern interface and mobility. It’s built for teams that want flexibility, whether they’re remote, hybrid, or office-based. For managers, the live insights and analytics provide immediate feedback, helping supervisors and agents improve performance while calls are still in progress.
That said, while Dialpad excels in AI capabilities, its outbound tools are more limited compared to providers like NobelBiz. Businesses that rely heavily on outbound campaigns and compliance-driven dialing might find Dialpad lacking in depth for those specific use cases.
Pros
- Built-in AI features: transcription, call coaching, sentiment analysis
- Clean, modern interface with mobile-friendly design
- Real-time insights that improve agent performance
Trade-offs
Outbound calling capabilities are weaker than other platforms focused on compliance-heavy operations.
Pricing
Plans start at around $23/user/month.
Clinical Trial Media
Mo Pene |
Contact Center Technology Manager @ CTM
‘Thanks to NobelBiz, we now enjoy a robust, scalable communication system tailored to our growing needs, empowering us to deliver personalized care experiences more efficiently and boosting our overall revenue.’
5. 8x8
8x8 combines UCaaS and CCaaS in a single ecosystem, making it a practical choice for companies with distributed teams and multi-country operations. Its global infrastructure and track record for reliability position 8x8 as a dependable Aircall alternative for organizations that need consistent call quality across regions.
Where 8x8 stands out is in its international footprint and balanced feature set. You get core contact center capabilities—queueing, recording, analytics, and CRM integrations—without stitching together multiple vendors. For teams expanding into new markets, activating users and numbers in additional countries tends to be straightforward.
The trade-off is that 8x8’s advanced AI and outbound depth can feel lighter than platforms designed specifically for compliance-heavy, high-volume outreach. If your operation relies on sophisticated dialers or nuanced compliance tooling, you may need to augment 8x8 or consider a specialist.
Pros
- All-in-one UCaaS + CCaaS with global coverage
- Solid reliability and uptime for distributed teams
- Core contact center features with CRM integrations
Trade-offs
Less depth in advanced AI and outbound/compliance tooling compared to specialists.
Pricing
Typically starts around $24/user/month, depending on plan and region.
6. Zoom Phone
Zoom Phone extends the popular Zoom ecosystem into telephony, offering a simple and affordable option for businesses already using Zoom for meetings and collaboration. For teams that want familiarity and fast adoption, Zoom Phone can be a smooth Aircall alternative.
Its biggest strength is its seamless integration with Zoom. If your workforce already spends time in Zoom meetings, adding voice services feels natural and requires little to no extra training. Zoom Phone also scales from small teams to enterprises with flexible plans and global coverage.
The main limitation is that Zoom Phone is not a full contact center platform. While it handles calling needs well, it lacks the advanced outbound, compliance, and omnichannel tools that professional contact centers often require. For organizations looking for more than a business phone system, this can become restrictive.
Pros
- Native integration with the Zoom platform
- Affordable entry-level pricing
- Easy adoption and scalability
Trade-offs
Not a complete CCaaS solution; lacks advanced compliance and omnichannel tools.
Pricing
Starts at approximately $15/user/month.
7. CloudTalk
CloudTalk is a sales-friendly cloud phone system built with SMBs and outbound teams in mind. It’s an attractive Aircall alternative for small to mid-sized companies that need fast setup, modern tools, and affordability without sacrificing essential contact center features.
Its biggest advantage is its strong set of CRM integrations. With native connections to Salesforce, HubSpot, and Pipedrive, CloudTalk helps sales teams work directly within their existing workflows. Features like call recording, click-to-call, and smart routing make it particularly appealing for outbound and blended teams.
The drawback is scalability. While CloudTalk works well for SMBs, it is not as well-equipped for enterprise-level contact centers or highly regulated industries. For high-volume outbound operations that need advanced compliance tools, it may fall short compared to larger competitors.
Pros
- Strong CRM integrations with leading platforms
- Easy setup with a modern, user-friendly design
- Useful outbound features like call recording and click-to-call
Trade-offs
Not designed for enterprise-scale contact centers or heavily regulated industries.
Pricing
Plans start from around $25/user/month.
8. OpenPhone
OpenPhone is designed with startups and small businesses in mind, offering a lightweight, mobile-first phone system that makes it easy for lean teams to stay connected. For companies looking for simplicity and affordability, OpenPhone is a straightforward Aircall alternative.
Its biggest draw is its ease of use and mobile-friendly design. OpenPhone allows teams to set up quickly and manage business communications on the go, making it ideal for remote or distributed teams. Features like call forwarding, shared numbers, and integrations with Slack and email provide useful functionality without complexity.
The limitation is that OpenPhone is not a full-fledged contact center solution. It lacks advanced analytics, compliance safeguards, and omnichannel capabilities. For startups, it’s a solid step up from personal phone use, but growing businesses may eventually need to upgrade to a more robust CCaaS provider.
Pros
- Simple, mobile-first platform ideal for startups
- Quick setup with minimal technical expertise required
- Affordable entry-level pricing
Trade-offs
Limited analytics, compliance tools, and no omnichannel support — best for very small teams.
Pricing
Starts at $15/user/month.
9. Vonage Business Communications
Vonage is a longstanding name in cloud communications and remains a solid option for SMBs that want flexible UCaaS with the option to add contact center capabilities. For teams graduating from a basic phone system but not yet ready for a heavy enterprise stack, Vonage can be a comfortable Aircall alternative.
Its strengths lie in a reliable telephony foundation and a menu of add‑ons that let you expand as you grow. Core features like call recording, multi‑device apps, and integrations with popular CRMs give small and mid‑sized businesses the functionality they need without a steep learning curve.
The trade‑off is that Vonage’s full contact center features often require extra modules or upgrades. If your roadmap includes advanced outbound capabilities, omnichannel orchestration, or deep compliance tooling, you may find yourself piecing together features instead of getting them out of the box.
Pros
- Trusted UCaaS provider with stable telephony
- Approachable for SMBs; familiar user experience
- Integrations with leading CRM and productivity tools
Trade-offs
Advanced CCaaS capabilities typically require add-ons; outbound and compliance depth may feel limited compared to specialists.
Pricing
Plans generally start around $19.99/user/month, with add-ons increasing total cost.
10. Grasshopper
Grasshopper is a virtual phone system designed for entrepreneurs, freelancers, and very small teams that want to project a professional image without the complexity of a full contact center platform. It’s one of the simplest Aircall alternatives and works best for those who prioritize affordability and ease of setup.
The main strength of Grasshopper is its simplicity. Features like call forwarding, voicemail transcription, custom greetings, and simultaneous call handling are straightforward and easy to manage. It’s particularly appealing for startups that need a business number without investing in a more sophisticated CCaaS solution.
However, Grasshopper lacks advanced features such as analytics, omnichannel support, and compliance safeguards. As a result, it is not suitable for contact centers or businesses that plan to scale beyond a handful of users. It’s best viewed as a stepping stone toward more advanced platforms like NobelBiz or RingCentral once growth demands it.
Pros
- Extremely simple to set up and use
- Affordable pricing for microbusinesses
- Essential calling features like call forwarding and voicemail transcription
Trade-offs
Lacks advanced analytics, compliance tools, and omnichannel features; not suited for scaling contact centers.
Pricing
Starts at $31/month per account (not per user), making it affordable for solo users and small teams.
How to Choose the Right Alternative
Before moving away from Aircall, evaluate these key factors:
1. Compliance & Call Quality
Is it carrier-grade with spam remediation built in?
2. AI & Automation
Does it support transcription, live coaching, and analytics?
3. Integrations
Will it connect seamlessly with your CRM, helpdesk, or analytics stack?
4. Pricing Transparency
Are add-on fees hidden in the fine print?
5. Scalability
Can it support growth and global operations?
6. Ease of Use & Support
Will your team onboard quickly with real support when needed?
Final Thoughts: Which Aircall Alternative is Best for You?
The best Aircall alternative depends on your business goals, team size, and growth plans:
- Need unmatched compliance, call quality, and omnichannel tools? → Choose NobelBiz
- Want an all-in-one communications suite with UCaaS and CCaaS? → Consider Nextiva or RingCentral
- Looking for AI-driven features like real-time transcription and coaching? → Dialpad is your best bet
- Need budget-friendly and simple solutions for small teams? → OpenPhone or Grasshopper might fit
- Expanding globally with a distributed workforce? → 8x8 or Zoom Phone provide strong coverage
Ready to improve your contact center’s performance?
Book a strategy session with NobelBiz and discover how we can help you deliver better customer experiences, maintain compliance, and achieve higher contact rates.
FAQs About Aircall Alternatives
Discover how NobelBiz helps call centers maximize customer engagement, boost answer rates, and ensure compliance with industry-leading solutions.
Michael McGuire is a contact center industry expert with almost two decades of experience in the space. His experience includes roles as Director of Contact Center Digital Transformation at NobelBiz, and as Director of Operations at FLS Connect, managing multiple call centers. As President of Anomaly Squared and Targeted Metrics, Michael successfully transitioned companies into remote operations and significantly boosted revenues. With a strong background in customer service, leadership, strategic planning, and operations management, Michael excels in driving growth and innovation in the call center space.
Mike is also a proud Board Member for R.E.A.C.H Trade Group, promoting consumer protection and satisfaction and Co-host of the Off Skripted Podcast – a show about Life, Call Centers and everything in between.
