TRUE OMNICHANNEL CONTACT CENTER SOLUTION

The Only Omnichannel Contact Center Software Built for Remote Work, with Fast and Easy Install.

You’re running voice now, but soon you’ll need Facebook Messenger, Twitter, WhatsApp, and many more. And you want those in an integrated platform that recognizes and intelligently links any social messaging channel with a customer and lets you reply in real-time.

You need a solution that lets you do this from a single platform with as little effort as possible.

That’s where NobelBiz OMNI+ comes in!

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800.975.2844

Make the Switch to a Remote Contact Center in Just 72 Hours

NobelBiz OMNI+ is built so you can make the move to a virtual contact center seamlessly and effortlessly.

Need to work from home and have your agents work even better than before? Our solution gives you the tools to do that, with new clients being our top priority right now!

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Connect with People Intelligently,
Across All Their Preferred Channels

We deliver a top-of-the-line omnichannel solution

✔ Actually an omni client, and not just multichannel with a fancy name

Extremely easy to train agents

connectivity omni+ logo (1)
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Since it’s becoming an industry standard, more and more companies are just renaming their multichannel software into omnichannel, without actually offering all the advantages omni brings to the global contact center market. Read more about omnichannel vs multichannel

Here Are All the Channels NobelBiz OMNI+ Integrates:

…and of course the classics:

+ many more to come! All unified in a single, easy-to-use desktop application.

Reach a NobelBiz OMNI+ expert now:

800.975.2844

Enhance Your Supervisors and Boost Efficiency

Campaign view:

omni+ supervisor view
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All our successful integrations:

Plus we’re always up for a challenge so don’t be afraid to call us!

Reach a NobelBiz OMNI+ expert now:

800.975.2844

Report view:

omni+ supervisor view
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Prioritize New Customers and Empower Your Admins

Intuitive Omnichannel Agent Interface:

Agent view in NobelBiz OMNI+
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Switch Your IVR to DBR and Handle Omnichannel

The DBR is in the Campaign View:

omni+ supervisor view

And here’s the Supervisor Dashboard:

Dashboard View in OMNI+
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Take the Lead with the Strongest Outbound Algorithm You’ve Ever Seen

You’ve never worked with an outbound algorithm as powerful as this one. We know that because we’ve put in the work for years in this industry. That enabled our engineers to come up with an omnichannel approach that’s more efficient, more intuitive, and more intelligent than all the other options you have right now.

Lastly, if you’re worried about telecom – forget about it! We’re doubling down on our promise bringing in our industry-leading carrier-of-carriers network so you can rest easy knowing your calls are always up, with no static, with redundant carriers available at any moment to pick up the slack.

Our Support Will Always Hold the Line

The omnichannel support team is always at the ready. Together with our engineers, they stand prepared to have you up and running within 3 days! Complete CRM integration won’t cost your business months of back-and-forth.

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Fill out the form and you’ll be on the path… not just to greatness, but omnigreatness!

We promise!

Have a question? Download our documentation! If you still can’t find your answer, type it into the form and we’ll get back to you before you know it! Or just call us at 800.975.2844.

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