BEGIN:VCALENDAR PRODID:-//Microsoft Corporation//Outlook 16.0 MIMEDIR//EN VERSION:2.0 METHOD:PUBLISH X-MS-OLK-FORCEINSPECTOROPEN:TRUE BEGIN:VTIMEZONE TZID:GTB Standard Time BEGIN:STANDARD DTSTART:16011028T040000 RRULE:FREQ=YEARLY;BYDAY=-1SU;BYMONTH=10 TZOFFSETFROM:+0300 TZOFFSETTO:+0200 END:STANDARD BEGIN:DAYLIGHT DTSTART:16010325T030000 RRULE:FREQ=YEARLY;BYDAY=-1SU;BYMONTH=3 TZOFFSETFROM:+0200 TZOFFSETTO:+0300 END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT CLASS:PUBLIC CREATED:20230310T143529Z DESCRIPTION:NEW LIVE WORKSHOP WITH Q&A! \n \n \nHow to Make Self-Service Wo rk for Your Contact Center: \nUse-Cases\, Strategies\, Challenges\, and So lutions\n \n \nBesides freeing up a considerable amount of agent time and creating a better overall customer experience\, a self-service solution c an also be the foundation for considerable cost savings. Let’s see how!\ n \nJoin host Bradley Butler and presenter Carl Stuerke to learn everythin g you need to know about creating a self-service system within your contac t center.\n \n \nWhen:\nThursday\, March 23\, from 9 am PST | 12 pm EST\n \n \nZoom Link:\nhttps://us02web.zoom.us/j/84610222822 \n \n \nMeeting ID: 846 1022 2822\nPasscode: 211463\n \n DTEND;TZID="GTB Standard Time":20230323T190000 DTSTAMP:20230310T143529Z DTSTART;TZID="GTB Standard Time":20230323T180000 LAST-MODIFIED:20230310T143529Z LOCATION:https://us02web.zoom.us/j/84610222822 PRIORITY:5 SEQUENCE:0 SUMMARY;LANGUAGE=en-us:NOBELBIZ | NEW LIVE WORKSHOP WITH Q&A! TRANSP:OPAQUE UID:040000008200E00074C5B7101A82E0080000000030C9582A6E53D901000000000000000 010000000E4337D34F8BC3343886F0A4E26319E6E X-ALT-DESC;FMTTYPE=text/html:
NEW LIVE WORKSHOP WITH Q&\;A!
How to Make Self-Service Work
for Your Contact Center:
<
span style='font-size:12.0pt'>Use-Cases\, Strategies\, Challenges\, and So
lutions
 \;
Besides freeing up a considerable amount of agent
time and creating a better overall customer experience\, a self-service s
olution can also be the foundation for considerable cost savings. Let̵
7\;s see how!
Join host Bradley Butler and presenter Carl Stuerk
e to learn everything you need to know about creating a self-service s
ystem within your contact center.
When:
Thursday\, March 23\, from 9 am PS
T | 12 pm EST
Zoom Link:
h
ttps://us02web.zoom.us/j/84610222822
Meeting ID: 846 1022 2822
Passco
de: 211463