NobelBiz® Blog | First Contact Podcast VIDEO | Hiring people that fit the service mentalityhttps://nobelbiz.com/wp-content/uploads/2020/04/christian-montes.png Host Christian Montes Executive Vice President Client Operations With 40 years in the industry, Bob Furniss's focus has been on improving customer experience, and for that, he needed the right people. How is he making sure the agents fit this service mentality? More from the episode! https://nobelbiz.com/wp-content/uploads/2022/07/Furniss-roundpic.png Guest Bob Furniss Senior Director, Global Salesforce at Slalom Published on July 14, 2022 Work Remotely with our True Omnichannel Solution: NobelBiz OMNI+ Brings Your Contact Center into the Present You need a solution that lets you do everything remotely, from a single platform with as little effort as possible. That’s where NobelBiz OMNI+ comes in!