NobelBiz® Blog | First Contact Podcast VIDEO | AI is only as good as the training it is given by a humanhttps://nobelbiz.com/wp-content/uploads/2020/04/christian-montes.png Host Christian Montes Executive Vice President Client Operations Bob mentioned that ‘AI is only as good as the training it is given by a human,' so we questioned his thoughts on where is the contact center space today with respect to AI. So let's dwell on customer service, self-service, and the intersection of AI. More from the episode! https://nobelbiz.com/wp-content/uploads/2022/07/Furniss-roundpic.png Guest Bob Furniss Senior Director, Global Salesforce at Slalom Published on July 14, 2022 Work Remotely with our True Omnichannel Solution: NobelBiz OMNI+ Brings Your Contact Center into the Present You need a solution that lets you do everything remotely, from a single platform with as little effort as possible. That’s where NobelBiz OMNI+ comes in!