SOCAP | Brunch & Learn VIDEO | The Crucial Role of Technology in the Life of a Contact Center Manager Real performance for a Contact Center springs from harmonizing the human intervention with the right type of technology. In a sense performance-oriented, contact centers can be seen as living organisms, brimming with life, combining intricate technologies with a human touch. In this webinar by SOCAP, Ryan Peters, our Director of Contact Center Transformation, will look specifically at how to best optimize the manager's relationship with technology to yield organic growth and sustainable results both for inbound and outbound contact centers. Watch and learn how to organize the perfect supervisor dashboard as well as inbound & outbound tips and tricks for Contact Center managers. PLAY VIDEO Work Remotely with our True Omnichannel Solution: NobelBiz OMNI+ Brings Your Contact Center into the Present You need a solution that lets you do everything remotely, from a single platform with as little effort as possible. That’s where NobelBiz OMNI+ comes in!