Direct and implied permission is the foundation for building trust in your communication. Registering your numbers with the carrier ecosystem ensures your legitimacy. By using our telco services, it allows you to purchase and register your phone numbers when they are provisioned on our global carrier network.
Local Caller ID adds the familiar element- even if the consumer might not recognize the number. The trick is that it gives you the ability to rotate legitimate numbers registered in the carrier ecosystem. The phone number rotation has two important advantages:
Be careful. Over-dialing a specific registered caller ID can still be labeled as abuse if it exceeds the frequency rules of everchanging algorithms.
Voicemail is still an effective tool due to its indirect contact with consumers. In our research, many consumers enable privacy on their phones so only calls on their contact list can go through. However, our Silent Voicemail allows you to bypass it and leave a message without the phone even ringing. There is a higher likelihood consumers will listen to their voicemail because:
SMS is crucial to your proactive contact. It’s a beneficial tactic that can target a specific consumer and be equally as effective for broader campaigns. Here’s why:
SMS incorporated into your agent workflow for intimate one on one contact is shown to increase contact rate in account ownership scenarios.
NobelBiz Innovation has creative solutions that enable all of these techniques from a single company. Our world calls voice combined with our new product release of our OMNI+ Cloud Contact Center take these challenges head on, so you can join the $6bn growth projected for the entire market.
Your business solutions can be solved in fraction of the time you think it will take.
Our Experienced Agents Can Tell You Where You’re Losing Business
Connecting contact center agents with customers is the primary mission of LocalTouch® by Nobelbiz®.