{"id":20475,"date":"2023-02-08T13:45:11","date_gmt":"2023-02-08T13:45:11","guid":{"rendered":"https:\/\/nobelbiz.com\/?page_id=20475"},"modified":"2023-02-10T21:35:03","modified_gmt":"2023-02-10T21:35:03","slug":"16-outils-de-productivite-indispensables-a-votre-centre-de-contact","status":"publish","type":"page","link":"https:\/\/nobelbiz.com\/fr\/ressources\/ebooks\/16-outils-de-productivite-indispensables-a-votre-centre-de-contact\/","title":{"rendered":"Ebook: 16 Outils de Productivit\u00e9 Indispensables \u00e0 votre Centre de Contact"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20475\" class=\"elementor elementor-20475 elementor-19750\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ddf9881 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ddf9881\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-65fcbbc ot-flex-column-vertical\" data-id=\"65fcbbc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fafbc68 elementor-section-full_width elementor-section-content-middle elementor-section-height-default elementor-section-height-default\" data-id=\"fafbc68\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-deebd88 ot-flex-column-vertical\" data-id=\"deebd88\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f403a7 elementor-widget elementor-widget-iheading\" data-id=\"1f403a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading left-align\">\r\n\t\t\t\r\n\t\t\t\t\r\n\r\n\t        \t            <h6 class=\"sub-heading\"><span>ebooks<\/span><\/h6>\r\n\t         \r\n\r\n\t        \t        \t<h2 class=\"main-heading\">16 Outils de Productivit\u00e9 Indispensables \u00e0 votre Centre de Contact<\/h2>\r\n\t        \t    <\/div>\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86b5d08 elementor-widget elementor-widget-text-editor\" data-id=\"86b5d08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En mati\u00e8re de technologie, chaque centre d\u2019appels doit tenir compte de ses propres buts et objectifs. Certains facteurs tels que la productivit\u00e9 des agents, la qualit\u00e9 de l\u2019exp\u00e9rience client ou l\u2019exactitude des donn\u00e9es ne peuvent \u00eatre n\u00e9glig\u00e9s.<\/p><p>Dans cet eBook, nous avons mis en \u00e9vidence 16 outils de productivit\u00e9 qui sont essentiels \u00e0 la r\u00e9ussite de tout centre de contact.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8f84b02 elementor-hidden-mobile ot-flex-column-vertical\" data-id=\"8f84b02\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65a6f0d elementor-widget elementor-widget-image\" data-id=\"65a6f0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/nobelbiz.com\/wp-content\/uploads\/2023\/02\/16-Outils-de-Productivite-Indispensables-a-votre-Centre-de-Contact-thank-you.png\" class=\"attachment-full size-full wp-image-20480\" alt=\"\" srcset=\"https:\/\/nobelbiz.com\/wp-content\/uploads\/2023\/02\/16-Outils-de-Productivite-Indispensables-a-votre-Centre-de-Contact-thank-you.png 800w, https:\/\/nobelbiz.com\/wp-content\/uploads\/2023\/02\/16-Outils-de-Productivite-Indispensables-a-votre-Centre-de-Contact-thank-you-300x200.png 300w, https:\/\/nobelbiz.com\/wp-content\/uploads\/2023\/02\/16-Outils-de-Productivite-Indispensables-a-votre-Centre-de-Contact-thank-you-768x512.png 768w, https:\/\/nobelbiz.com\/wp-content\/uploads\/2023\/02\/16-Outils-de-Productivite-Indispensables-a-votre-Centre-de-Contact-thank-you-750x500.png 750w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a7f0341 elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a7f0341\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-457cfa5 ot-flex-column-vertical\" data-id=\"457cfa5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d38e26f elementor-widget elementor-widget-heading\" data-id=\"d38e26f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Th\u00e8mes principaux :<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5314e4 elementor-widget elementor-widget-text-editor\" data-id=\"c5314e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2705 Num\u00e9roteur pr\u00e9dictif<\/p><p>\u2705 Distribution automatique des appels<\/p><p>\u2705 Call Analytics<\/p><p>\u2705 Outils de Scripting agents<\/p><p>\u2705 Et plus encore\u2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc59b97 elementor-widget elementor-widget-text-editor\" data-id=\"cc59b97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019AVENIR VOUS APPARTIENT<br \/>Si vous \u00eates vous-m\u00eame \u00e0 la recherche d\u2019une solution CCaaS, nos experts sont l\u00e0 pour vous aider \u00e0 comprendre ce qui convient le mieux \u00e0 votre mod\u00e8le d\u2019entreprise particulier et \u00e0 prendre une d\u00e9cision \u00e9clair\u00e9e.<\/p><p>Discutez avec un expert CCaaS !<br \/>En tant que fournisseur de t\u00e9l\u00e9communications et de logiciels ayant 20 ans d\u2019exp\u00e9rience dans le domaine des centres d\u2019appels, NobelBiz offre certaines des meilleures solutions de centres de contacts avec un excellent \u00e9quilibre entre le prix, la qualit\u00e9 et l\u2019assistance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9e39803 ot-column-items-top ot-flex-column-vertical\" data-id=\"9e39803\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-086fe2a elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"086fe2a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-a22e4c6 ot-flex-column-vertical\" data-id=\"a22e4c6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1040677 elementor-widget elementor-widget-heading\" data-id=\"1040677\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">T\u00e9l\u00e9chargez Votre Ebook Gratuit<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d55cc5 pp-gravity-form-button-auto pp-gravity-form-pagination-buttons-auto elementor-widget elementor-widget-pp-gravity-forms\" data-id=\"9d55cc5\" data-element_type=\"widget\" data-e-type=\"widget\" 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Certains facteurs tels que la productivit\u00e9 des agents, la qualit\u00e9 de l\u2019exp\u00e9rience client ou l\u2019exactitude des donn\u00e9es ne peuvent \u00eatre n\u00e9glig\u00e9s. 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