{"id":19340,"date":"2022-10-07T16:01:36","date_gmt":"2022-10-07T16:01:36","guid":{"rendered":"https:\/\/nobelbiz.com\/?page_id=19340"},"modified":"2023-02-09T21:59:22","modified_gmt":"2023-02-09T21:59:22","slug":"service-support-client","status":"publish","type":"page","link":"https:\/\/nobelbiz.com\/fr\/service-support-client\/","title":{"rendered":"Services de Support Client | NobelBiz"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19340\" class=\"elementor elementor-19340 elementor-16957\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1782b358 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1782b358\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-25a53035 ot-flex-column-vertical\" data-id=\"25a53035\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e224c1e elementor-widget elementor-widget-iheading\" data-id=\"3e224c1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading left-align\">\r\n\t\t\t\r\n\t\t\t\t\r\n\r\n\t        \t            <h6 class=\"sub-heading\"><span>Ce n\u2019est pas la technologie. C\u2019est l\u2019\u00e9quipe.<\/span><\/h6>\r\n\t         \r\n\r\n\t        \t        \t<h1 class=\"main-heading\">Du soutien technique aux conseils commerciaux et au-del\u00e0. Sans frais suppl\u00e9mentaires.<\/h1>\r\n\t        \t    <\/div>\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af2aace elementor-widget elementor-widget-text-editor\" data-id=\"af2aace\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019id\u00e9e d\u2019avoir quelqu\u2019un sur qui vous pouvez compter est incroyablement rassurante et rend la gestion d\u2019un centre de contact tellement plus facile et sans souci.<\/p><p>Avec NobelBiz, vous pouvez \u00eatre assur\u00e9 que nos \u00e9quipes de support ont votre int\u00e9r\u00eat \u00e0 c\u0153ur, que vous rencontriez des difficult\u00e9s techniques ou que vous souhaitiez obtenir des conseils sur l\u2019\u00e9volution de votre entreprise.<\/p><p>Si vous aussi en avez assez d\u2019un soutien technique m\u00e9diocre et peu fiable, planifiez une discussion honn\u00eate et d\u00e9contract\u00e9e avec un repr\u00e9sentant de NobelBiz et voyez comment nous pouvons vous aider. Gratuit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dc8843 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"6dc8843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nobelbiz.com\/fr\/contactez-nous\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a demo!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5955861d ot-column-items-bottom ot-flex-column-vertical\" data-id=\"5955861d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1eec87b1 elementor-widget elementor-widget-image\" data-id=\"1eec87b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1161\" height=\"1080\" src=\"https:\/\/nobelbiz.com\/wp-content\/uploads\/2022\/10\/customer-support.png\" class=\"attachment-full size-full wp-image-16965\" alt=\"\" srcset=\"https:\/\/nobelbiz.com\/wp-content\/uploads\/2022\/10\/customer-support.png 1161w, https:\/\/nobelbiz.com\/wp-content\/uploads\/2022\/10\/customer-support-300x279.png 300w, https:\/\/nobelbiz.com\/wp-content\/uploads\/2022\/10\/customer-support-1024x953.png 1024w, https:\/\/nobelbiz.com\/wp-content\/uploads\/2022\/10\/customer-support-768x714.png 768w\" sizes=\"(max-width: 1161px) 100vw, 1161px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d47578a elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d47578a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top_negative&quot;:&quot;yes&quot;,&quot;shape_divider_bottom&quot;:&quot;pyramids&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;,&quot;shape_divider_top&quot;:&quot;pyramids&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M761.9,40.6L643.1,24L333.9,93.8L0.1,1H0v99h1000V1\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M761.9,40.6L643.1,24L333.9,93.8L0.1,1H0v99h1000V1\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-63b38f6 ot-flex-column-vertical\" data-id=\"63b38f6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div 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c-0.1,0.1-0.2,0.1-0.3,0.2l-11.6,7.7V400c0-4.4-3.6-8-8-8s-8,3.6-8,8v17.1l-11.6-7.7c-3.6-2.5-8.6-1.7-11.1,1.9  c-2.5,3.6-1.7,8.6,1.9,11.1c0.1,0.1,0.2,0.1,0.3,0.2l20.4,13.6V448H320z M369.2,496h-34.4l-5.3-32h45.1L369.2,496z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAller au-del\u00e0 du support 24\/7\/365\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c44c25b elementor-widget elementor-widget-text-editor\" data-id=\"c44c25b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Avec 20 ans d\u2019exp\u00e9rience dans l\u2019industrie des centres de contact, en tant que fournisseur de logiciels et de t\u00e9l\u00e9communications, NobelBiz a appris une chose ou deux sur la fa\u00e7on de servir au mieux les int\u00e9r\u00eats de nos clients en offrant un soutien \u00e0 la client\u00e8le exceptionnel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-81ab86d elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"81ab86d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-778b61b ot-flex-column-vertical\" data-id=\"778b61b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1144c0 elementor-widget elementor-widget-heading\" data-id=\"f1144c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">D\u00e9fense des int\u00e9r\u00eats des clients<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7067e9e elementor-widget elementor-widget-text-editor\" data-id=\"7067e9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En nous \u00e9loignant de l\u2019ancienne fa\u00e7on de soutenir les clients, nous avons adopt\u00e9 le mod\u00e8le de d\u00e9fense des int\u00e9r\u00eats des clients. En cons\u00e9quence, chaque centre de contact que nous mettons en place dispose d\u2019un repr\u00e9sentant d\u00e9di\u00e9 qui v\u00e9rifie constamment si tout fonctionne de mani\u00e8re optimale et d\u00e9fend les besoins de ses clients au sein de l\u2019organisation.<\/p><p>Le concept qui sous-tend le service de d\u00e9fense des clients est que nous sommes pass\u00e9s de la fa\u00e7on passive d\u2019offrir du soutien (en attendant que le client appelle et signale un probl\u00e8me) \u00e0 une attitude plus proactive (o\u00f9 le d\u00e9fenseur des clients essaie constamment de pr\u00e9venir tout probl\u00e8me qui pourrait survenir). Plus qu\u2019un soutien r\u00e9gulier et plus qu\u2019un gestionnaire de compte que d\u2019autres entreprises peuvent avoir, un d\u00e9fenseur se battra pour les int\u00e9r\u00eats du client au sein de l\u2019organisation plut\u00f4t que de simplement transmettre l\u2019information \u00e0 d\u2019autres services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d4be9ea ot-flex-column-vertical\" data-id=\"d4be9ea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59d5cdf elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"59d5cdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div 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28.846.52-4.364.784-8.71.784-12.964z\" fill=\"#d6995c\"><\/path><g><path d=\"m312.062 240.797c-.524-.151-1.504-.337-2.317-.479-.64-.112-1.016-.8-.739-1.388 1.53-3.248 2.255-6.95 1.907-10.851-.894-10.019-9.009-18.123-19.03-18.997-6.512-.568-12.472 1.841-16.676 6.015-.572.568-1.531.285-1.686-.506-2.287-11.734-12.617-20.591-25.021-20.591-6.067 0-11.635 2.123-16.013 5.662-.435.351-1.054.288-1.413-.14-3.85-4.591-9.613-7.522-16.074-7.522-10.642 0-19.428 7.918-20.805 18.183-.065.483-.453.848-.94.876-2.348.135-4.625.54-6.798 1.184-12.407 3.677-20.107 15.7-20.107 29.3 0 7.719 2.87 13.577 7.66 18.894.176.195.267.443.251.705-.129 2.035-.7 11.563.941 20.316 3 16 15.321 20.404 15.321 20.404 0-4.716 2.286-6.522 4.92-8.699 6.115-5.055 16.674-5.967 19.337-15.288.139-.486.603-.803 1.1-.716 1.61.282 5.056.841 7.12.841 15.333 0 28.42-9.59 33.608-23.096.267-.695 1.191-.818 1.653-.233 4.487 5.682 11.437 9.33 19.239 9.33 2.3 0 4.524-.321 6.634-.914.516-.145 1.051.147 1.208.659 6.138 20.049 21.493 13.58 21.493 32.293 10.057-4.542 16.069-20.067 18.936-30.384 3.008-10.83-3.299-21.85-13.709-24.858z\" fill=\"#855b51\"><\/path><\/g><g><path d=\"m195.44 293.16c-2.63 2.18-4.345 5.216-4.345 9.936 0 0-14.095-5.096-17.095-21.096-1.64-8.75-1.17-18.19-1.04-20.23.02-.26-.08-.51-.25-.7-4.79-5.32-7.71-12.35-7.71-20.07 0-13.6 9.05-25.08 21.46-28.75-6.41 5.5-10.46 13.65-10.46 22.75 0 7.72 2.92 14.75 7.71 20.07.17.19.27.44.25.7-.13 2.04-.6 11.48 1.04 20.23 1.61 8.57 6.37 13.98 10.44 17.16z\" fill=\"#724d44\"><\/path><\/g><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-68e85ea elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"68e85ea\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b69f037 ot-flex-column-vertical\" data-id=\"b69f037\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-95fb769 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"95fb769\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Icons\" height=\"512\" viewBox=\"0 0 64 64\" width=\"512\"><g><g><circle cx=\"12\" cy=\"48\" fill=\"#fa6450\" r=\"8\"><\/circle><\/g><g><path d=\"m6 48c0-4.079 3.055-7.438 7-7.931-.328-.041-.661-.069-1-.069-4.418 0-8 3.582-8 8s3.582 8 8 8c.339 0 .672-.028 1-.069-3.945-.493-7-3.852-7-7.931z\" fill=\"#dc4632\"><\/path><\/g><g><path d=\"m12 49.646c1.202 0 2.332.468 3.182 1.318l-.707.707c-1.322-1.322-3.627-1.322-4.949 0l-.707-.707c.849-.85 1.979-1.318 3.181-1.318z\" fill=\"#f0f0f0\"><\/path><\/g><g><circle cx=\"9\" cy=\"47\" fill=\"#f0f0f0\" r=\"1\"><\/circle><\/g><g><circle cx=\"15\" cy=\"47\" fill=\"#f0f0f0\" r=\"1\"><\/circle><\/g><g><circle cx=\"32\" cy=\"48\" fill=\"#fab400\" r=\"8\"><\/circle><\/g><g><path d=\"m26 48c0-4.079 3.055-7.438 7-7.931-.328-.041-.661-.069-1-.069-4.418 0-8 3.582-8 8s3.582 8 8 8c.339 0 .672-.028 1-.069-3.945-.493-7-3.852-7-7.931z\" fill=\"#dc9600\"><\/path><\/g><g><circle cx=\"29\" cy=\"47\" fill=\"#f0f0f0\" r=\"1\"><\/circle><\/g><g><circle cx=\"35\" cy=\"47\" fill=\"#f0f0f0\" r=\"1\"><\/circle><\/g><g><circle cx=\"52\" cy=\"48\" fill=\"#3cc8b4\" r=\"8\"><\/circle><\/g><g><path d=\"m46 48c0-4.079 3.055-7.438 7-7.931-.328-.041-.661-.069-1-.069-4.418 0-8 3.582-8 8s3.582 8 8 8c.339 0 .672-.028 1-.069-3.945-.493-7-3.852-7-7.931z\" fill=\"#1eaa96\"><\/path><\/g><g><path d=\"m52 51.671c-1.202 0-2.332-.468-3.182-1.318l.707-.707c1.322 1.322 3.627 1.322 4.949 0l.707.707c-.849.851-1.979 1.318-3.181 1.318z\" fill=\"#f0f0f0\"><\/path><\/g><g><circle cx=\"49\" cy=\"47\" fill=\"#f0f0f0\" r=\"1\"><\/circle><\/g><g><circle cx=\"55\" cy=\"47\" fill=\"#f0f0f0\" r=\"1\"><\/circle><\/g><g><path d=\"m30 49.5h4v1h-4z\" fill=\"#f0f0f0\"><\/path><\/g><g><path d=\"m59 32h-54c-.552 0-1 .448-1 1v2c0 .552.448 1 1 1h54c.552 0 1-.448 1-1v-2c0-.552-.448-1-1-1z\" fill=\"#505050\"><\/path><\/g><g><path d=\"m32 6c-14.359 0-26 11.641-26 26h52c0-14.359-11.641-26-26-26z\" fill=\"#d2d2d2\"><\/path><\/g><g><path d=\"m32 10c-12.15 0-22 9.85-22 22h44c0-12.15-9.85-22-22-22z\" fill=\"#f0f0f0\"><\/path><\/g><g><path d=\"m29.657 25.343h16v2h-16z\" fill=\"#505050\" transform=\"matrix(.707 -.707 .707 .707 -7.598 34.343)\"><\/path><\/g><g><circle cx=\"32\" cy=\"32\" fill=\"#d2d2d2\" r=\"2\"><\/circle><\/g><g><path d=\"m31 10h2v6h-2z\" fill=\"#d2d2d2\"><\/path><\/g><g><path d=\"m44.435 15.565h2v6h-2z\" fill=\"#d2d2d2\" transform=\"matrix(.707 .707 -.707 .707 26.435 -26.69)\"><\/path><\/g><g><path d=\"m17.565 15.565h2v6h-2z\" fill=\"#d2d2d2\" transform=\"matrix(.707 -.707 .707 .707 -7.69 18.565)\"><\/path><\/g><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f9e00bb ot-flex-column-vertical\" data-id=\"f9e00bb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ad64258 elementor-widget elementor-widget-heading\" data-id=\"ad64258\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Gestionnaire de l\u2019optimisation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b6b161 elementor-widget elementor-widget-text-editor\" data-id=\"5b6b161\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Strat\u00e9gie d\u2019affaires et d\u00e9veloppement durable\u00a0: Bien que ce soit le type de soutien le moins apparent auquel vous pourriez penser, avoir une opinion professionnelle au bon moment peut \u00eatre crucial pour tout centre de contact. Vous pourriez \u00e9galement avoir besoin d\u2019une aide fiable pour planifier et concevoir une infrastructure \u00e9volutive et \u00e9lastique.<\/p><p>Votre gestionnaire d\u2019optimisation attitr\u00e9 agit comme une combinaison d\u2019un ing\u00e9nieur succ\u00e8s client et d\u2019un gestionnaire de compte technique, en essayant de trouver et de communiquer des moyens de mieux rationaliser vos op\u00e9rations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-74fd1e7 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"74fd1e7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;curve&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n    <path class=\"elementor-shape-fill\" d=\"M1000,4.3V0H0v4.3C0.9,23.1,126.7,99.2,500,100S1000,22.7,1000,4.3z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5ea5a7d ot-flex-column-vertical\" data-id=\"5ea5a7d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-629cc29 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"629cc29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-buffer\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tServices\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab7a8d2 elementor-widget elementor-widget-text-editor\" data-id=\"ab7a8d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019\u00e9quipe de support NobelBiz est charg\u00e9e de fournir un support technique (incidents ou demandes de service) pour les services NobelBiz suivants\u00a0:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-44783b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"44783b1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3f3f09a ot-flex-column-vertical\" data-id=\"3f3f09a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7315dc3 elementor-widget elementor-widget-heading\" data-id=\"7315dc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Services vocaux de classe mondiale\u00a0:<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0568726 elementor-align-end elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"0568726\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Terminaison d'appels vocaux<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Origine vocale (num\u00e9ros locaux et services sans frais)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">LocalTouch\u00ae <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Rotation SHIELD et LocalTouch\u00ae <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">SMRT <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">rapports vocaux<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Confiance d'identitifiant d'appelant<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1072ad3 ot-flex-column-vertical\" data-id=\"1072ad3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ddd058 elementor-widget elementor-widget-heading\" data-id=\"5ddd058\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Services de centre de contact Cloud\u00a0:<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91220f4 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"91220f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Solutions de centres de contact Cloud <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Outils de suivi en temps r\u00e9el<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">outils de reporting<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Int\u00e9gration d\u2019API avec des solutions tierces<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">gestion de campagnes<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Activit\u00e9s Omnicanales Multimedia<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a13ddfc elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a13ddfc\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;mountains&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" opacity=\"0.33\" d=\"M473,67.3c-203.9,88.3-263.1-34-320.3,0C66,119.1,0,59.7,0,59.7V0h1000v59.7 c0,0-62.1,26.1-94.9,29.3c-32.8,3.3-62.8-12.3-75.8-22.1C806,49.6,745.3,8.7,694.9,4.7S492.4,59,473,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" opacity=\"0.66\" d=\"M734,67.3c-45.5,0-77.2-23.2-129.1-39.1c-28.6-8.7-150.3-10.1-254,39.1 s-91.7-34.4-149.2,0C115.7,118.3,0,39.8,0,39.8V0h1000v36.5c0,0-28.2-18.5-92.1-18.5C810.2,18.1,775.7,67.3,734,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M766.1,28.9c-200-57.5-266,65.5-395.1,19.5C242,1.8,242,5.4,184.8,20.6C128,35.8,132.3,44.9,89.9,52.5C28.6,63.7,0,0,0,0 h1000c0,0-9.9,40.9-83.6,48.1S829.6,47,766.1,28.9z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-23bbf07 ot-flex-column-vertical\" data-id=\"23bbf07\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ac8508 elementor-widget elementor-widget-iheading\" data-id=\"2ac8508\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading left-align\">\r\n\t\t\t\r\n\t\t\t\t\r\n\r\n\t         \r\n\r\n\t        \t        \t<h2 class=\"main-heading\">Assistance premium sans frais suppl\u00e9mentaires<\/h2>\r\n\t        \t    <\/div>\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3dc56e6 elementor-widget elementor-widget-text-editor\" data-id=\"3dc56e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019\u00e9quipe de soutien technique de NobeBiz est disponible 24\/7\/365, en utilisant un syst\u00e8me de quart et un syst\u00e8me de garde bien d\u00e9fini assurant que le personnel est toujours disponible pour r\u00e9pondre \u00e0 toute demande..<\/p><p>Contrairement \u00e0 de nombreux fournisseurs de CCaaS, NobelBiz offre un support premium 24\/7 sans frais suppl\u00e9mentaires. Chaque centre de contact que nous alimentons a un repr\u00e9sentant d\u00e9di\u00e9 s\u2019assurant que tout fonctionne comme il se doit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ae236a elementor-align-left elementor-widget elementor-widget-button\" data-id=\"3ae236a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nobelbiz.com\/fr\/contactez-nous\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une D\u00e9mo!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5314f8c ot-column-items-top ot-flex-column-vertical\" data-id=\"5314f8c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a8bd57 elementor-widget elementor-widget-image\" data-id=\"4a8bd57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"700\" height=\"467\" src=\"https:\/\/nobelbiz.com\/wp-content\/uploads\/2022\/10\/omnichannel.jpg\" class=\"attachment-full size-full wp-image-16849\" alt=\"\" srcset=\"https:\/\/nobelbiz.com\/wp-content\/uploads\/2022\/10\/omnichannel.jpg 700w, https:\/\/nobelbiz.com\/wp-content\/uploads\/2022\/10\/omnichannel-300x200.jpg 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e303ae1 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e303ae1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;mountains&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" opacity=\"0.33\" d=\"M473,67.3c-203.9,88.3-263.1-34-320.3,0C66,119.1,0,59.7,0,59.7V0h1000v59.7 c0,0-62.1,26.1-94.9,29.3c-32.8,3.3-62.8-12.3-75.8-22.1C806,49.6,745.3,8.7,694.9,4.7S492.4,59,473,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" opacity=\"0.66\" d=\"M734,67.3c-45.5,0-77.2-23.2-129.1-39.1c-28.6-8.7-150.3-10.1-254,39.1 s-91.7-34.4-149.2,0C115.7,118.3,0,39.8,0,39.8V0h1000v36.5c0,0-28.2-18.5-92.1-18.5C810.2,18.1,775.7,67.3,734,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M766.1,28.9c-200-57.5-266,65.5-395.1,19.5C242,1.8,242,5.4,184.8,20.6C128,35.8,132.3,44.9,89.9,52.5C28.6,63.7,0,0,0,0 h1000c0,0-9.9,40.9-83.6,48.1S829.6,47,766.1,28.9z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-da71b5e ot-column-items-center ot-flex-column-vertical\" data-id=\"da71b5e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-522ab8d elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"522ab8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-grin-stars\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tOpinions des clients et note de satisfaction\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a864ba elementor-widget elementor-widget-text-editor\" data-id=\"5a864ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Apr\u00e8s deux d\u00e9cennies de d\u00e9vouement \u00e0 l\u2019espace centre de contact, NobelBiz a con\u00e7u un syst\u00e8me de soutien efficace qui nous a fait conna\u00eetre comme les gardiens de la promesse de l\u2019industrie CCaaS.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d12dcfb elementor-widget elementor-widget-spacer\" data-id=\"d12dcfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e52fa97 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e52fa97\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;mountains&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" opacity=\"0.33\" d=\"M473,67.3c-203.9,88.3-263.1-34-320.3,0C66,119.1,0,59.7,0,59.7V0h1000v59.7 c0,0-62.1,26.1-94.9,29.3c-32.8,3.3-62.8-12.3-75.8-22.1C806,49.6,745.3,8.7,694.9,4.7S492.4,59,473,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" opacity=\"0.66\" d=\"M734,67.3c-45.5,0-77.2-23.2-129.1-39.1c-28.6-8.7-150.3-10.1-254,39.1 s-91.7-34.4-149.2,0C115.7,118.3,0,39.8,0,39.8V0h1000v36.5c0,0-28.2-18.5-92.1-18.5C810.2,18.1,775.7,67.3,734,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M766.1,28.9c-200-57.5-266,65.5-395.1,19.5C242,1.8,242,5.4,184.8,20.6C128,35.8,132.3,44.9,89.9,52.5C28.6,63.7,0,0,0,0 h1000c0,0-9.9,40.9-83.6,48.1S829.6,47,766.1,28.9z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a8adbf0 ot-column-items-top ot-flex-column-vertical\" data-id=\"a8adbf0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59ee940 elementor-star-rating--align-center elementor--star-style-star_fontawesome elementor-widget elementor-widget-star-rating\" data-id=\"59ee940\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"star-rating.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-star-rating__wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-star-rating\" itemtype=\"http:\/\/schema.org\/Rating\" itemscope=\"\" itemprop=\"reviewRating\">\n\t\t\t\t<i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE933;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE933;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE933;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE933;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE933;<\/i>\t\t\t\t<span itemprop=\"ratingValue\" class=\"elementor-screen-only\">Not\u00e9 5 sur 5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8712082 elementor-widget elementor-widget-text-editor\" data-id=\"8712082\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00ab Merci \u2013 nous devons encore faire des essais, mais vous avez tous travaill\u00e9 en vitesse turbo pour que notre demande soit trait\u00e9e. F\u00e9licitations \u00e0 tous! \u00bb \ud83d\ude0a<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-415d0e8 elementor-widget elementor-widget-spacer\" data-id=\"415d0e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-960aee1 ot-column-items-top ot-flex-column-vertical\" data-id=\"960aee1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a605ecf elementor-star-rating--align-center elementor--star-style-star_fontawesome elementor-widget elementor-widget-star-rating\" data-id=\"a605ecf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"star-rating.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-star-rating__wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-star-rating\" itemtype=\"http:\/\/schema.org\/Rating\" itemscope=\"\" itemprop=\"reviewRating\">\n\t\t\t\t<i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE933;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE933;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE933;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE933;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#xE933;<\/i>\t\t\t\t<span itemprop=\"ratingValue\" class=\"elementor-screen-only\">Not\u00e9 5 sur 5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-867d354 elementor-widget elementor-widget-text-editor\" data-id=\"867d354\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8216;Je suis toujours \u00e9tonn\u00e9 par le niveau de soutien de l\u2019\u00e9quipe de NobelBiz.&#8217;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e34dcf3 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e34dcf3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ba4755c ot-flex-column-vertical\" data-id=\"ba4755c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3bdd92c elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"3bdd92c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>En quoi NobelBiz est-il diff\u00e9rent ?<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d4dc7e elementor-widget elementor-widget-text-editor\" data-id=\"8d4dc7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La plupart de nos clients du centre de contact ont opt\u00e9 pour la solution NobelBiz parce que leur ancien fournisseur de CCaaS n\u2019a jamais r\u00e9ussi \u00e0 r\u00e9soudre rapidement leurs probl\u00e8mes techniques et leurs pannes. Rien ne fait plus mal que d\u2019avoir votre entreprise mis en attente \u00e0 cause de l\u2019infrastructure peu fiable et le soutien technique non professionnel et non d\u00e9di\u00e9.<\/p><p>Beaucoup de choses peuvent mal tourner dans une industrie avec une communication lourde et soutenue. Mais le soutien n\u00e9cessaire va bien au-del\u00e0 des probl\u00e8mes techniques communs qu\u2019un centre de contact peut rencontrer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0cf2c3e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0cf2c3e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5ac8b75 ot-column-items-top ot-flex-column-vertical\" data-id=\"5ac8b75\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e680ab6 elementor-widget elementor-widget-iservice_box\" data-id=\"e680ab6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iservice_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"service-box-s2 s-box elementor-animation-\">\r\n\t\t\t\t        <div class=\"icon-main number-box\">\r\n\t        \t\t\t        \t<i aria-hidden=\"true\" class=\"fas fa-stream\"><\/i>\t\t        \t\t\t    \r\n\t\t\t    \r\n\t\t        \t        <\/div>\r\n\t        \t        <div class=\"content-box\">\r\n\t            <h5 class=\"service-box-title\">Flux de soutien novateur<\/h5>\r\n\t            <p>Optimis\u00e9 pour des r\u00e9solutions rapides et fiables<\/p>\r\n\t        <\/div>\r\n\t    <\/div>\r\n\t    \r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-acb4002 ot-column-items-top ot-flex-column-vertical\" data-id=\"acb4002\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-221064d elementor-widget elementor-widget-iservice_box\" data-id=\"221064d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iservice_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"service-box-s2 s-box elementor-animation-\">\r\n\t\t\t\t        <div class=\"icon-main number-box\">\r\n\t        \t\t\t        \t<i aria-hidden=\"true\" class=\"fas fa-arrows-alt-h\"><\/i>\t\t        \t\t\t    \r\n\t\t\t    \r\n\t\t        \t        <\/div>\r\n\t        \t        <div class=\"content-box\">\r\n\t            <h5 class=\"service-box-title\">approche flexible<\/h5>\r\n\t            <p>Le flux est l\u00e0 pour aider, pas retarder et entraver, la r\u00e9solution<\/p>\r\n\t        <\/div>\r\n\t    <\/div>\r\n\t    \r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2300ed5 ot-column-items-top ot-flex-column-vertical\" data-id=\"2300ed5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0919721 elementor-widget elementor-widget-iservice_box\" data-id=\"0919721\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iservice_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t<div class=\"service-box-s2 s-box elementor-animation-\">\r\n\t\t\t\t        <div class=\"icon-main number-box\">\r\n\t        \t\t\t        \t<i aria-hidden=\"true\" class=\"fas fa-users\"><\/i>\t\t        \t\t\t    \r\n\t\t\t    \r\n\t\t        \t        <\/div>\r\n\t        \t        <div class=\"content-box\">\r\n\t            <h5 class=\"service-box-title\">Empowered personnel <\/h5>\r\n\t            <p>Personal and proactive approach<\/p>\r\n\t        <\/div>\r\n\t    <\/div>\r\n\t    \r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-918572e elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"918572e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d1f09d0 ot-flex-column-vertical\" data-id=\"d1f09d0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69058a5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"69058a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7cfa19a elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"7cfa19a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aeb0c9d ot-flex-column-vertical\" data-id=\"aeb0c9d\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ad0ca0f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ad0ca0f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-65b726c ot-column-items-center ot-flex-column-vertical\" data-id=\"65b726c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-94a3ccb elementor-widget elementor-widget-heading\" data-id=\"94a3ccb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">D\u00e9couvrez le centre de contact cloud pour les entreprises innovantes.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54da7d4 elementor-widget elementor-widget-text-editor\" data-id=\"54da7d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Demandez une d\u00e9mo gratuite. Nous vous aiderons \u00e0 cr\u00e9er votre centre de contact. Aujourd\u2019hui.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-18f1a9b ot-column-items-center ot-flex-column-vertical\" data-id=\"18f1a9b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77442a7 pp-gravity-form-button-auto pp-gravity-form-pagination-buttons-auto elementor-widget elementor-widget-global elementor-global-19731 elementor-widget-pp-gravity-forms\" data-id=\"77442a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pp-gravity-forms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"pp-contact-form pp-gravity-form labels-hide\">\n\t\t\t\t\t\t\t\t\t\t<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar 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class='gform_required_legend'>\u00ab\u00a0<span class=\"gfield_required gfield_required_custom\">(N\u00e9cessaire)<\/span>\u00a0\u00bb indique les champs n\u00e9cessaires<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_14' id='gform_14'  action='\/fr\/wp-json\/wp\/v2\/pages\/19340#gf_14' data-formid='14' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_14' class='gform_fields top_label form_sublabel_below description_above validation_below'><div id=\"field_14_17\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_14_17'>URL<\/label><div class='gfield_description' id='gfield_description_14_17'>Ce champ n\u2019est utilis\u00e9 qu\u2019\u00e0 des fins de validation et devrait rester inchang\u00e9.<\/div><div class='ginput_container'><input name='input_17' id='input_14_17' type='text' value='' autocomplete='new-password'\/><\/div><\/div><div id=\"field_14_12\" class=\"gfield gfield--type-section gsection field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"Ce champ est masqu\u00e9 lorsque l\u2018on voit le formulaire.\"><\/i><span>Ce champ est masqu\u00e9 lorsque l\u2018on voit le formulaire.<\/span><\/div><h3 class=\"gsection_title\">Expert Form Tip: Sign Up with Google ReCAPTCHA<\/h3><div class='gsection_description' id='gfield_description_14_12'>To use the CAPTCHA field on this form to protect your website from spam and bot abuse you will need to sign up with Google ReCAPTCHA. For more information on this, check out the <a target=\"_blank\" href=\"https:\/\/docs.gravityforms.com\/captcha\/\" rel=\"noopener noreferrer\">Docs. <\/a> \n<p>\n<strong>Important: Delete this tip before you publish the form.<\/strong><\/p><\/div><\/div><fieldset id=\"field_14_1\" class=\"gfield gfield--type-name gfield--width-half gfield_contains_required field_sublabel_hidden_label gfield--no-description field_description_above hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">(N\u00e9cessaire)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_14_1'>\n                            \n                            <span 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