{"id":19049,"date":"2021-11-08T15:44:18","date_gmt":"2021-11-08T15:44:18","guid":{"rendered":"https:\/\/nobelbiz.com\/?page_id=19049"},"modified":"2023-02-09T18:44:02","modified_gmt":"2023-02-09T18:44:02","slug":"concepteur-workspace-agents","status":"publish","type":"page","link":"https:\/\/nobelbiz.com\/fr\/omnicanal-centre-de-contact\/unified-agent-desktop\/concepteur-workspace-agents\/","title":{"rendered":"Concepteur Workspace pour Agent"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19049\" class=\"elementor elementor-19049 elementor-4758\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1782b358 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1782b358\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-25a53035 ot-flex-column-vertical\" data-id=\"25a53035\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e224c1e elementor-widget elementor-widget-iheading\" data-id=\"3e224c1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading left-align\">\r\n\t\t\t\r\n\t\t\t\t\r\n\r\n\t        \t            <h6 class=\"sub-heading\"><span>Unified Agent Desktop<\/span><\/h6>\r\n\t         \r\n\r\n\t        \t        \t<h2 class=\"main-heading\">Concepteur Workspace pour Agents<\/h2>\r\n\t        \t    <\/div>\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af2aace elementor-widget elementor-widget-text-editor\" data-id=\"af2aace\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Avec NobelBiz OMNI+, les manager et propri\u00e9taires des centres d\u2019appels peuvent contr\u00f4ler et personnaliser compl\u00e8tement l\u2019environnement de l\u2019agent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb4011a elementor-align-left elementor-widget elementor-widget-button\" data-id=\"cb4011a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nobelbiz.com\/fr\/contactez-nous\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo !<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29977c23 elementor-widget elementor-widget-spacer\" data-id=\"29977c23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5955861d ot-flex-column-vertical\" data-id=\"5955861d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1eec87b1 elementor-widget elementor-widget-image\" data-id=\"1eec87b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/nobelbiz.com\/wp-content\/uploads\/elementor\/thumbs\/agent-workspace-r7jcl6yp2hvtlqrii53qmlktyu2tikdcin200qx536.webp\" title=\"agent workspace\" alt=\"agent workspace\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-35b3acf3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"35b3acf3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e63709 ot-flex-column-vertical\" data-id=\"7e63709\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a59309f elementor-widget elementor-widget-text-editor\" data-id=\"5a59309f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\">Le Concepteur Workspace pour Agents vous permet de cr\u00e9er l\u2019environnement de travail id\u00e9al pour votre \u00e9quipe.<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c3c15b7 elementor-widget elementor-widget-text-editor\" data-id=\"6c3c15b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">En fonction des besoins d\u2019un centre d\u2019appels particulier, l\u2019interface agent de NobelBiz OMNI+ peut \u00eatre personnalis\u00e9e pour favoriser un flux de travail plus productif et des campagnes plus efficaces. C\u2019est simple, et c\u2019est rapide. Mais surtout, c\u2019est pratique.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-63614a2c elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"63614a2c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-64f3357c ot-column-items-top ot-flex-column-vertical\" data-id=\"64f3357c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7867c49 elementor-widget elementor-widget-image\" data-id=\"7867c49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/nobelbiz.com\/wp-content\/uploads\/2023\/01\/layout.svg\" class=\"attachment-medium size-medium wp-image-18150\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-10a1016c ot-flex-column-vertical\" data-id=\"10a1016c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ef850ba elementor-widget elementor-widget-iheading\" data-id=\"4ef850ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading left-align\">\r\n\t\t\t\r\n\t\t\t\t\r\n\r\n\t         \r\n\r\n\t        \t        \t<h3 class=\"main-heading\">Personnalisez le succ\u00e8s de votre agent<\/h3>\r\n\t        \t    <\/div>\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22d982aa elementor-widget elementor-widget-text-editor\" data-id=\"22d982aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Selon le secteur ou le profil, chaque centre de contact a sa propre fa\u00e7on de faire les choses. C\u2019est pourquoi l\u2019interface agent de NobelBiz OMNI+ peut \u00eatre personnalis\u00e9e pour offrir une exp\u00e9rience unique aux agents.\u00a0<\/p><ul><li>Choisissez les barres d\u2019outils \u00e0 afficher.<\/li><li>Ajoutez, remplacez ou supprimez les raccourcis.<\/li><li>Ajustez la taille de la police ou des \u00e9tiquettes, etc.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06fa97e elementor-align-left elementor-widget elementor-widget-button\" data-id=\"06fa97e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nobelbiz.com\/fr\/contactez-nous\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo !<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36718316 elementor-widget elementor-widget-spacer\" data-id=\"36718316\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-841a4b9 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"841a4b9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;mountains&quot;,&quot;shape_divider_bottom&quot;:&quot;mountains&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" opacity=\"0.33\" d=\"M473,67.3c-203.9,88.3-263.1-34-320.3,0C66,119.1,0,59.7,0,59.7V0h1000v59.7 c0,0-62.1,26.1-94.9,29.3c-32.8,3.3-62.8-12.3-75.8-22.1C806,49.6,745.3,8.7,694.9,4.7S492.4,59,473,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" opacity=\"0.66\" d=\"M734,67.3c-45.5,0-77.2-23.2-129.1-39.1c-28.6-8.7-150.3-10.1-254,39.1 s-91.7-34.4-149.2,0C115.7,118.3,0,39.8,0,39.8V0h1000v36.5c0,0-28.2-18.5-92.1-18.5C810.2,18.1,775.7,67.3,734,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M766.1,28.9c-200-57.5-266,65.5-395.1,19.5C242,1.8,242,5.4,184.8,20.6C128,35.8,132.3,44.9,89.9,52.5C28.6,63.7,0,0,0,0 h1000c0,0-9.9,40.9-83.6,48.1S829.6,47,766.1,28.9z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" opacity=\"0.33\" d=\"M473,67.3c-203.9,88.3-263.1-34-320.3,0C66,119.1,0,59.7,0,59.7V0h1000v59.7 c0,0-62.1,26.1-94.9,29.3c-32.8,3.3-62.8-12.3-75.8-22.1C806,49.6,745.3,8.7,694.9,4.7S492.4,59,473,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" opacity=\"0.66\" d=\"M734,67.3c-45.5,0-77.2-23.2-129.1-39.1c-28.6-8.7-150.3-10.1-254,39.1 s-91.7-34.4-149.2,0C115.7,118.3,0,39.8,0,39.8V0h1000v36.5c0,0-28.2-18.5-92.1-18.5C810.2,18.1,775.7,67.3,734,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M766.1,28.9c-200-57.5-266,65.5-395.1,19.5C242,1.8,242,5.4,184.8,20.6C128,35.8,132.3,44.9,89.9,52.5C28.6,63.7,0,0,0,0 h1000c0,0-9.9,40.9-83.6,48.1S829.6,47,766.1,28.9z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0250b80 ot-column-items-center ot-flex-column-vertical\" data-id=\"0250b80\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a3313a4 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"a3313a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-quote-left\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c969a2d elementor-widget elementor-widget-text-editor\" data-id=\"c969a2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les fonctions de suivi du temps dans le logiciel suivent litt\u00e9ralement un agent depuis sa connexion jusqu\u2019\u00e0 sa d\u00e9connexion. Nous utilisons les rapports \u00e0 la demande int\u00e9gr\u00e9s au syst\u00e8me pour \u00eatre en mesure de payer nos employ\u00e9s qui travaillent dans tout le comt\u00e9 de mani\u00e8re pr\u00e9cise et appropri\u00e9e pour le nombre d\u2019heures qu\u2019ils se sont connect\u00e9s et ont travaill\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6506c21 elementor-hidden-tablet elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6506c21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-quote-left\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cc2092 elementor-widget elementor-widget-text-editor\" data-id=\"3cc2092\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Brad Dashnaw, PDG de Shift Marketing<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b245d62 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"b245d62\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44fe030 ot-flex-column-vertical\" data-id=\"44fe030\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c69b546 elementor-widget elementor-widget-iheading\" data-id=\"c69b546\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading -align\">\r\n\t\t\t\r\n\t\t\t\t\r\n\r\n\t         \r\n\r\n\t        \t        \t<h3 class=\"main-heading\">En savoir plus sur l'Unified Agent Desktop de NobelBiz OMNI+<\/h3>\r\n\t        \t    <\/div>\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-36ad251 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"36ad251\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"make-column-clickable-elementor elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f608468 ot-column-items-top ot-flex-column-vertical\" style=\"cursor: pointer;\" data-column-clickable=\"https:\/\/nobelbiz.com\/omnichannel-contact-center\/unified-agent-desktop\/integrated-webrtc\/\" data-column-clickable-blank=\"_self\" data-id=\"f608468\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b9dcacc elementor-widget elementor-widget-image\" data-id=\"b9dcacc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/nobelbiz.com\/wp-content\/uploads\/2021\/11\/webRTC.svg\" title=\"webRTC\" alt=\"webRTC\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f5fa62 elementor-widget elementor-widget-heading\" data-id=\"5f5fa62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">WebRTC Int\u00e9gr\u00e9<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d151cc6 elementor-widget elementor-widget-text-editor\" data-id=\"d151cc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>NobelBiz OMNI+ est pr\u00eat pour WebRTC, ce qui signifie que vous pouvez imm\u00e9diatement utiliser des solutions de t\u00e9l\u00e9phonie num\u00e9rique via votre navigateur Internet.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7189d5f elementor-align-left elementor-widget elementor-widget-button\" data-id=\"7189d5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/nobelbiz.com\/fr\/omnicanal-centre-de-contact\/unified-agent-desktop\/webrtc-integre\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"make-column-clickable-elementor elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8d81a16 ot-column-items-top ot-flex-column-vertical\" style=\"cursor: pointer;\" data-column-clickable=\"https:\/\/nobelbiz.com\/omnichannel-contact-center\/unified-agent-desktop\/web-based\/\" data-column-clickable-blank=\"_self\" data-id=\"8d81a16\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a2b217 elementor-widget elementor-widget-image\" data-id=\"5a2b217\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/nobelbiz.com\/wp-content\/uploads\/2021\/11\/web-based-4.svg\" title=\"web-based\" alt=\"web-based\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15aa398 elementor-widget elementor-widget-heading\" data-id=\"15aa398\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Enti\u00e8rement bas\u00e9e sur le Web<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e445c55 elementor-widget elementor-widget-text-editor\" data-id=\"e445c55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Internet et une fen\u00eatre de navigateur sont tout ce dont vos agents ont besoin pour acc\u00e9der \u00e0 toutes les fonctionnalit\u00e9s complexes de NobelBiz OMNI+.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bbd53d elementor-align-left elementor-widget elementor-widget-button\" data-id=\"1bbd53d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/nobelbiz.com\/fr\/omnicanal-centre-de-contact\/unified-agent-desktop\/entierement-basee-sur-le-web\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"make-column-clickable-elementor elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-26ba07d ot-flex-column-vertical\" style=\"cursor: pointer;\" data-column-clickable=\"https:\/\/nobelbiz.com\/omnichannel-contact-center\/unified-agent-desktop\/contact-center-call-recording-software\/\" data-column-clickable-blank=\"_self\" data-id=\"26ba07d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2062b65 elementor-widget elementor-widget-image\" data-id=\"2062b65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/nobelbiz.com\/wp-content\/uploads\/2021\/11\/call-recording-2.svg\" title=\"call-recording\" alt=\"call-recording\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d51f35a elementor-widget elementor-widget-heading\" data-id=\"d51f35a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Logiciel d\u2019enregistrement des appels du centre de contact<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87275ce elementor-widget elementor-widget-text-editor\" data-id=\"87275ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Former, am\u00e9liorer les interactions agent-client, obtenir des informations client inestimables, et plus encore. Tout \u00e0 l\u2019aide des capacit\u00e9s avanc\u00e9es d\u2019enregistrement en nuage de NoblBiz OMNI+.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12b8568 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"12b8568\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/nobelbiz.com\/fr\/omnicanal-centre-de-contact\/unified-agent-desktop\/solution-enregistrement-dappels-centre-de-contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5bdd3ec elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"5bdd3ec\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-53719e8 ot-flex-column-vertical\" data-id=\"53719e8\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f096e7f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f096e7f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0958155 ot-column-items-center ot-flex-column-vertical\" data-id=\"0958155\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-84eba2f elementor-widget elementor-widget-heading\" data-id=\"84eba2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">D\u00e9couvrez le centre de contact cloud pour les entreprises innovantes.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c3b81a elementor-widget elementor-widget-text-editor\" data-id=\"5c3b81a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Demandez une d\u00e9mo gratuite. Nous vous aiderons \u00e0 cr\u00e9er votre centre de contact. Aujourd\u2019hui.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b8fa6ac ot-column-items-center ot-flex-column-vertical\" data-id=\"b8fa6ac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e1abca0 pp-gravity-form-button-auto pp-gravity-form-pagination-buttons-auto elementor-widget elementor-widget-global elementor-global-19731 elementor-widget-pp-gravity-forms\" data-id=\"e1abca0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pp-gravity-forms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"pp-contact-form pp-gravity-form labels-hide\">\n\t\t\t\t\t\t\t\t\t\t<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n\/* ]]> *\/\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_14' ><div id='gf_14' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>\u00ab\u00a0<span class=\"gfield_required gfield_required_custom\">(N\u00e9cessaire)<\/span>\u00a0\u00bb indique les champs n\u00e9cessaires<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_14' id='gform_14'  action='\/fr\/wp-json\/wp\/v2\/pages\/19049#gf_14' data-formid='14' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_14' class='gform_fields top_label form_sublabel_below description_above validation_below'><div id=\"field_14_17\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_14_17'>Name<\/label><div class='gfield_description' id='gfield_description_14_17'>Ce champ n\u2019est utilis\u00e9 qu\u2019\u00e0 des fins de validation et devrait rester inchang\u00e9.<\/div><div class='ginput_container'><input name='input_17' id='input_14_17' type='text' value='' autocomplete='new-password'\/><\/div><\/div><div id=\"field_14_12\" class=\"gfield gfield--type-section gsection field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"Ce champ est masqu\u00e9 lorsque l\u2018on voit le formulaire.\"><\/i><span>Ce champ est masqu\u00e9 lorsque l\u2018on voit le formulaire.<\/span><\/div><h3 class=\"gsection_title\">Expert Form Tip: Sign Up with Google ReCAPTCHA<\/h3><div class='gsection_description' id='gfield_description_14_12'>To use the CAPTCHA field on this form to protect your website from spam and bot abuse you will need to sign up with Google ReCAPTCHA. For more information on this, check out the <a target=\"_blank\" href=\"https:\/\/docs.gravityforms.com\/captcha\/\" rel=\"noopener noreferrer\">Docs. <\/a> \n<p>\n<strong>Important: Delete this tip before you publish the form.<\/strong><\/p><\/div><\/div><fieldset id=\"field_14_1\" class=\"gfield gfield--type-name gfield--width-half gfield_contains_required field_sublabel_hidden_label gfield--no-description field_description_above hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">(N\u00e9cessaire)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_14_1'>\n                            \n                            <span id='input_14_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.3' id='input_14_1_3' value=''   aria-required='true'   placeholder='Pr\u00e9nom'  \/>\n                                                    <label for='input_14_1_3' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Pr\u00e9nom<\/label>\n                                                <\/span>\n                            \n                            <span id='input_14_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.6' id='input_14_1_6' value=''   aria-required='true'   placeholder='Nom'  \/>\n                                                    <label for='input_14_1_6' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Nom<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_14_14\" class=\"gfield gfield--type-text gfield--width-half field_sublabel_below gfield--no-description field_description_above hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_14_14'>Company<\/label><div class='ginput_container ginput_container_text'><input name='input_14' id='input_14_14' type='text' value='' class='large'    placeholder='Entreprise'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_14_2\" class=\"gfield gfield--type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_above hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_14_2'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_2' id='input_14_2' type='email' value='' class='large'   placeholder='Email' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_14_13\" class=\"gfield gfield--type-phone gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_above hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_14_13'>Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_13' id='input_14_13' type='tel' value='' class='large'  placeholder='Num\u00e9ro de T\u00e9l\u00e9phone' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_14_3\" class=\"gfield gfield--type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_above hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_14_3'>How did you hear about us?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_3' id='input_14_3' class='textarea small'   maxlength='600' placeholder='Comment avez-vous entendu parler de nous?' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_14_15\" class=\"gfield gfield--type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_15' id='input_14_15' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_14_9\" class=\"gfield gfield--type-captcha gfield--width-full field_sublabel_below gfield--no-description field_description_above hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_14_9'>CAPTCHA<\/label><div id='input_14_9' class='ginput_container ginput_recaptcha' data-sitekey='6LdfTwYaAAAAADXWSmXi5ha30OeMAMWMfDvrovxm'  data-theme='light' data-tabindex='0'  data-badge=''><\/div><\/div><div id=\"field_14_16\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><script>\njQuery('#input_6_15').val(Cookies.get('initial_source') || window.location.href || '');\n<\/script><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_14' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Envoyer'  \/> <input type='hidden' name='gform_ajax' value='form_id=14&title=&description=&tabindex=0&theme=gravity-theme&styles=[]&hash=0978c61179218ce94250b284860c22a8' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_14' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_14' id='gform_theme_14' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_14' id='gform_style_settings_14' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_14' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='14' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='9bn8hFK8+mG4lFKpdVMPuaXF4wkp9SXDLcQekLTdceVaC8x\/4XUu\/mRubdyNmNE\/SNm3H\/Ec37kTdgNXyD7ejy7PQTz2zBYEbMCZ1ZrPHv40HGo=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_14' value='WyJbXSIsImJmZDNjZjkwNDQwODM5YjgzZDI5M2JmZDVjYmE5OWM5Il0=' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_14' id='gform_target_page_number_14' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_14' id='gform_source_page_number_14' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_14' id='gform_ajax_frame_14' title='Cette iframe contient la logique n\u00e9cessaire pour manipuler Gravity Forms avec Ajax.'><\/iframe>\n\t\t                <script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 14, 'https:\/\/nobelbiz.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_14').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_14');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_14').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_14').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_14').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_14').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_14').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_14').val();gformInitSpinner( 14, 'https:\/\/nobelbiz.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [14, current_page]);window['gf_submitting_14'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_14').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_14').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [14]);window['gf_submitting_14'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_14').text());}else{jQuery('#gform_14').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"14\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_14\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_14\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_14\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 14, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} ); \n\/* ]]> *\/\n<\/script>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Unified Agent Desktop Concepteur Workspace pour Agents Avec NobelBiz OMNI+, les manager et propri\u00e9taires des centres d\u2019appels peuvent contr\u00f4ler et personnaliser compl\u00e8tement l\u2019environnement de l\u2019agent. Demander une d\u00e9mo ! Le Concepteur Workspace pour Agents vous permet de cr\u00e9er l\u2019environnement de travail id\u00e9al pour votre \u00e9quipe. En fonction des besoins d\u2019un centre d\u2019appels particulier, l\u2019interface agent [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"parent":19029,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","inline_featured_image":false,"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[],"tags":[560,575,576],"class_list":["post-19049","page","type-page","status-publish","hentry","tag-agent-fr","tag-concepteur","tag-workspace"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Concepteur Workspace pour Agent<\/title>\n<meta name=\"description\" content=\"Offrez \u00e0 vos agents le worskpace dont ils ont besoin pour exceller ! Gr\u00e2ce \u00e0 notre solution OMNI+, la productivit\u00e9 au bout des doigts.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nobelbiz.com\/fr\/omnicanal-centre-de-contact\/unified-agent-desktop\/concepteur-workspace-agents\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Concepteur Workspace pour Agent\" \/>\n<meta property=\"og:description\" content=\"Offrez \u00e0 vos agents le worskpace dont ils ont besoin pour exceller ! Gr\u00e2ce \u00e0 notre solution OMNI+, la productivit\u00e9 au bout des doigts.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nobelbiz.com\/fr\/omnicanal-centre-de-contact\/unified-agent-desktop\/concepteur-workspace-agents\/\" \/>\n<meta property=\"og:site_name\" content=\"NobelBiz\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/nobelbizinc\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-09T18:44:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/nobelbiz.com\/wp-content\/uploads\/elementor\/thumbs\/agent-workspace-q0r7z3lpy00lkgza6iyhgs8qpy1un4jd5qak5d1uks.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@NobelBiz\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Concepteur Workspace pour Agent","description":"Offrez \u00e0 vos agents le worskpace dont ils ont besoin pour exceller ! Gr\u00e2ce \u00e0 notre solution OMNI+, la productivit\u00e9 au bout des doigts.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/nobelbiz.com\/fr\/omnicanal-centre-de-contact\/unified-agent-desktop\/concepteur-workspace-agents\/","og_locale":"fr_FR","og_type":"article","og_title":"Concepteur Workspace pour Agent","og_description":"Offrez \u00e0 vos agents le worskpace dont ils ont besoin pour exceller ! Gr\u00e2ce \u00e0 notre solution OMNI+, la productivit\u00e9 au bout des doigts.","og_url":"https:\/\/nobelbiz.com\/fr\/omnicanal-centre-de-contact\/unified-agent-desktop\/concepteur-workspace-agents\/","og_site_name":"NobelBiz","article_publisher":"https:\/\/www.facebook.com\/nobelbizinc","article_modified_time":"2023-02-09T18:44:02+00:00","og_image":[{"url":"https:\/\/nobelbiz.com\/wp-content\/uploads\/elementor\/thumbs\/agent-workspace-q0r7z3lpy00lkgza6iyhgs8qpy1un4jd5qak5d1uks.webp","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@NobelBiz","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/nobelbiz.com\/fr\/omnicanal-centre-de-contact\/unified-agent-desktop\/concepteur-workspace-agents\/","url":"https:\/\/nobelbiz.com\/fr\/omnicanal-centre-de-contact\/unified-agent-desktop\/concepteur-workspace-agents\/","name":"Concepteur Workspace pour Agent","isPartOf":{"@id":"https:\/\/nobelbiz.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/nobelbiz.com\/fr\/omnicanal-centre-de-contact\/unified-agent-desktop\/concepteur-workspace-agents\/#primaryimage"},"image":{"@id":"https:\/\/nobelbiz.com\/fr\/omnicanal-centre-de-contact\/unified-agent-desktop\/concepteur-workspace-agents\/#primaryimage"},"thumbnailUrl":"https:\/\/nobelbiz.com\/wp-content\/uploads\/elementor\/thumbs\/agent-workspace-q0r7z3lpy00lkgza6iyhgs8qpy1un4jd5qak5d1uks.webp","datePublished":"2021-11-08T15:44:18+00:00","dateModified":"2023-02-09T18:44:02+00:00","description":"Offrez \u00e0 vos agents le worskpace dont ils ont besoin pour exceller ! Gr\u00e2ce \u00e0 notre solution OMNI+, la productivit\u00e9 au bout des doigts.","breadcrumb":{"@id":"https:\/\/nobelbiz.com\/fr\/omnicanal-centre-de-contact\/unified-agent-desktop\/concepteur-workspace-agents\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/nobelbiz.com\/fr\/omnicanal-centre-de-contact\/unified-agent-desktop\/concepteur-workspace-agents\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/nobelbiz.com\/fr\/omnicanal-centre-de-contact\/unified-agent-desktop\/concepteur-workspace-agents\/#primaryimage","url":"https:\/\/nobelbiz.com\/wp-content\/uploads\/elementor\/thumbs\/agent-workspace-q0r7z3lpy00lkgza6iyhgs8qpy1un4jd5qak5d1uks.webp","contentUrl":"https:\/\/nobelbiz.com\/wp-content\/uploads\/elementor\/thumbs\/agent-workspace-q0r7z3lpy00lkgza6iyhgs8qpy1un4jd5qak5d1uks.webp"},{"@type":"BreadcrumbList","@id":"https:\/\/nobelbiz.com\/fr\/omnicanal-centre-de-contact\/unified-agent-desktop\/concepteur-workspace-agents\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/nobelbiz.com\/fr\/"},{"@type":"ListItem","position":2,"name":"NobelBiz Omni+ Omnicanal pour Centre de Contact","item":"https:\/\/nobelbiz.com\/fr\/omnichannel-contact-center\/"},{"@type":"ListItem","position":3,"name":"Unified Agent Desktop","item":"https:\/\/nobelbiz.com\/fr\/omnichannel-contact-center\/unified-agent-desktop\/"},{"@type":"ListItem","position":4,"name":"Concepteur Workspace pour Agent"}]},{"@type":"WebSite","@id":"https:\/\/nobelbiz.com\/fr\/#website","url":"https:\/\/nobelbiz.com\/fr\/","name":"NobelBiz","description":"Contact Center Technology Solutions","publisher":{"@id":"https:\/\/nobelbiz.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/nobelbiz.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/nobelbiz.com\/fr\/#organization","name":"NobelBiz","url":"https:\/\/nobelbiz.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/nobelbiz.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/nobelbiz.com\/wp-content\/uploads\/2025\/09\/NobelBiz-logo-696.jpg","contentUrl":"https:\/\/nobelbiz.com\/wp-content\/uploads\/2025\/09\/NobelBiz-logo-696.jpg","width":696,"height":696,"caption":"NobelBiz"},"image":{"@id":"https:\/\/nobelbiz.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/nobelbizinc","https:\/\/x.com\/NobelBiz","https:\/\/mastodon.social\/@Nobelbiz","https:\/\/www.youtube.com\/Nobelbiz"],"description":"NobelBiz is a world-class Telecom and CCaaS company with almost 20 years of experience, delivering complete and tailored solutions for contact centers across the globe irrespective of size, industry or activity. Based in Cheyenne, WY, NobelBiz has grown to serve Contact Centers globally providing World-Class Voice Services, Cloud Contact Center, and Omnichannel solutions. NobelBiz is the only call center-focused telecom carrier in the industry. We are dead-set on empowering call centers conversations all day, everyday. NobelBiz transforms Contact Centers into higher-performing Intelligent Contact Centers. We help take companies from isolated cost center to company-wide intelligence generator for customer service, sales, marketing, product development, and more. The NobelBiz Voice Carrier Network is the only telecom network built for contact centers, having no rivals in terms of services, coverage, and pricing. NobelBiz offers the most versatile selection of smart tools to increase contact rates, mitigate impacts of call labeling and blocking, and provide all-around compliance. The NobelBiz OMNI+ cloud contact center software has a unique blend of capabilities: from Omnichannel, Impressive API integrations, and fast implementation, to simple cross-channel campaign setup and remote work.","email":"info@nobelbiz.com","telephone":"800.975.2844","legalName":"Nobelbiz","foundingDate":"2003-01-17","naics":"517911","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"51","maxValue":"200"}}]}},"_links":{"self":[{"href":"https:\/\/nobelbiz.com\/fr\/wp-json\/wp\/v2\/pages\/19049","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nobelbiz.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nobelbiz.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nobelbiz.com\/fr\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/nobelbiz.com\/fr\/wp-json\/wp\/v2\/comments?post=19049"}],"version-history":[{"count":0,"href":"https:\/\/nobelbiz.com\/fr\/wp-json\/wp\/v2\/pages\/19049\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/nobelbiz.com\/fr\/wp-json\/wp\/v2\/pages\/19029"}],"wp:attachment":[{"href":"https:\/\/nobelbiz.com\/fr\/wp-json\/wp\/v2\/media?parent=19049"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nobelbiz.com\/fr\/wp-json\/wp\/v2\/categories?post=19049"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nobelbiz.com\/fr\/wp-json\/wp\/v2\/tags?post=19049"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}