Season 1

Overview, Video Highlights & Quick Links

Final Logo First Contact Medium

Season 1 | Overview:

One of the most exciting projects we organized this year was The First Contact Podcast.

This year’s season had 10 exciting episodes with amazing guests, tackling some of the most relevant subjects in the contact center industry.

We received amazing feedback from the wider community and we are very grateful for it. This determined us to continue this project with a second season, for 2021.

We promise to deliver the same quality content and and prepare relevant educational topics for the year to come.

Season 1 | Highlights:

Season 1 | Quick Links:

Suddenly, you see the same contact centers that have been doing outbound, converting to inbound so quickly. I just admire the heck out of them, to tell you the truth!

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