//Call Labeling
18 March 18, 2019

Are you with the right Contact Center Solution Provider?

2019-03-18T16:29:18+00:00

Karl Walder | Vice President of Innovation at NobelBiz® | Contact Center Technology Company Published on March 18, 2019 In today's Contact Center Ecosystem it can be overwhelming determining which service provider will be able to offer a product to fit your needs. Here are a few basic questions to ask yourself when evaluating your current service provider and [...]

Are you with the right Contact Center Solution Provider?2019-03-18T16:29:18+00:00
5 March 5, 2019

Registration and Certification only covers 1 of 3 key areas

2019-03-19T15:51:05+00:00

Christian Montes | Executive Director of Sales at NobelBiz | Contact Center Technology Company Published on February 27, 2019 Certification and Registration alone is not enough, but it is one important foundational piece. My first article took a deep dive into the call labeling and blocking ecosystem and touched on this first area, Certification and Registration. In my second article I [...]

Registration and Certification only covers 1 of 3 key areas2019-03-19T15:51:05+00:00
4 March 4, 2019

Are your business calls being mislabeled as “Fraud” and “Scam”?

2019-03-19T15:58:48+00:00

Christian Montes | Executive Director of Sales at NobelBiz | Contact Center Technology Company Published on February 26, 2019 Is your business a Certified Entity in the call labeling and blocking ecosystem? A Certified Entity is a Brand/Business that is certified as a known entity in the Call Labeling and Blocking ecosystem. Why should you care? [...]

Are your business calls being mislabeled as “Fraud” and “Scam”?2019-03-19T15:58:48+00:00
28 February 28, 2019

The Call Labeling and Blocking Ecosystem – and how to navigate it

2019-03-19T16:01:57+00:00

Christian Montes | Executive Director of Sales at NobelBiz | Contact Center Technology Company Published on February 25, 2019 Most companies don’t know their calls are being mislabeled or blocked and to what extent. I have discussed this subject with over 100 companies and the truth is the subject of call labeling and blocking is complicated, [...]

The Call Labeling and Blocking Ecosystem – and how to navigate it2019-03-19T16:01:57+00:00