Business continuity strategies during COVID 19 take into account how rapidly industries are changing in terms of IT and WFH solutions. More expert insights and frank talk based on actual customer experiences from international agencies inside!
An overview of how the caller name delivery system functions, what the requirements are for caller name presentation, and some known issues with the system. If you have any other questions, do not hesitate to contact us in the comments of this article.
This is First Contact: Stories of the Call Center. In episode 6, we talk with Rebekah Johnson about robocalls and the work she's doing on STIR/SHAKEN and toeing the line between the regulatory bodies, the consumers and the many contact center companies!
This is First Contact: Stories of the Call Center. In episode 6, we talk with Rebekah Johnson about robocalls and the work she's doing on STIR/SHAKEN and toeing the line between the regulatory bodies, the consumers and the many contact center companies!
This is First Contact: Stories of the Call Center. In episode 6, we talk with Rebekah Johnson about robocalls and the work she's doing on STIR/SHAKEN and toeing the line between the regulatory bodies, the consumers and the many contact center companies!
This is First Contact: Stories of the Call Center. In episode 6, we talk with Rebekah Johnson about robocalls and the work she's doing on STIR/SHAKEN and toeing the line between the regulatory bodies, the consumers and the many contact center companies!
This is First Contact: Stories of the Call Center. In episode 6, we talk with Rebekah Johnson about robocalls and the work she's doing on STIR/SHAKEN and toeing the line between the regulatory bodies, the consumers and the many contact center companies!
Not everything is spam or fraud. If you're using a robocall blocker, chances are you're missing some essential calls that are completely legal! Together with Rebekah Johnson of Numeracle, we talked about the most common examples.
Many robocalls rightfully deserve to be blocked but there are a few legal ones that might be essential. Here's Rebekah Johnson of Numeracle explaining the difference between the legal ones and the illegal ones.
More and more companies are deciding to adopt a permanent work from home policy. What are the main drivers? Advantages? Disadvantages? Find out now!
