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10 June 10, 2019

How to Play by the Rules

2019-07-18T13:21:54-06:00

by Karl Walder | EVP of Innovations | June 10, 2019 On Tuesday, June 5th, the Consumer Financial Protection Bureau (CFPB) announced a proposed update that “would provide consumers with clear protractions against harassment by debt collectors and straightforward options to address or dispute debts. ” In an effort to combat illegal [...]

How to Play by the Rules2019-07-18T13:21:54-06:00
7 June 7, 2019

New Legislation Calls For New Rules

2019-06-07T16:29:14-06:00

by Karl Walder | EVP of Innovations | June 7, 2019 Under new proposed rules, debt collectors would be able to call up to only seven times a week; and can use text, email, and private message to try and obtain payments. On Tuesday,  the Consumer Financial Protection Bureau (CFPB) announced a [...]

New Legislation Calls For New Rules2019-06-07T16:29:14-06:00
5 June 5, 2019

How Does a Legitimate Business Keep Their Contact Rates Up?

2019-06-05T15:12:08-06:00

by Karl Walder | EVP of Innovations | 6/5/19 Direct and implied permission is the foundation for building trust in your communication. Registering your numbers with the carrier ecosystem ensures your legitimacy. By using our telco services, it allows you to purchase and register your phone numbers when they are provisioned on our [...]

How Does a Legitimate Business Keep Their Contact Rates Up?2019-06-05T15:12:08-06:00
4 June 4, 2019

Finally. Some Relief From Robocalls.

2019-06-04T17:51:21-06:00

by Karl Walder, EVP of Innovation | June 4, 2019 The TRACED Act reflects FCC Chairman Ajit Pai's main priority to combat illegal robocalls and spoofing.  Another ruling authorized the creation of a reassigned number database to reduce calls made to the wrong consumer. This ruling means carriers could continue to block spam Robotexts. The [...]

Finally. Some Relief From Robocalls.2019-06-04T17:51:21-06:00
24 April 24, 2019

NOBELBIZ CONFIRMS THIS WEEK’S ACQUISITION OF NEX INTERACTIVE

2019-04-24T15:54:47-06:00

NobelBiz takes over the controls of Nex Interactive, a leading manufacturer of Hosted Contact Center Cloud Based Systems. Just weeks ago, NobelBiz announced their preparation for an important contact center industry acquisition. “Since that time, all final details were confirmed as an ‘all systems go’,” said NobelBiz Executive, Tim Tinnel, who oversees the assimilation [...]

NOBELBIZ CONFIRMS THIS WEEK’S ACQUISITION OF NEX INTERACTIVE2019-04-24T15:54:47-06:00
4 April 4, 2019

NobelBiz® Takes to the Forefront of Contact Center Hosted/Cloud Technologies

2019-04-04T10:51:16-06:00

Karl Walder | Vice President of Innovation at NobelBiz® | Contact Center Technology Company Published on April 1, 2019 | EINPresswire.com With the New Season, NobelBiz® Springs into Action as it Prepares Contact Centers for Major Announcement NobelBiz®, the nation’s leading combined contact center telco carrier and technology telephony provider, renowned for its LocalTouch® contact optimization services, today revealed [...]

NobelBiz® Takes to the Forefront of Contact Center Hosted/Cloud Technologies2019-04-04T10:51:16-06:00
31 March 31, 2019

Is Your Contact Center Technology Provider Meeting Your Needs?

2019-03-31T18:33:59-06:00

Karl Walder | Vice President of Innovation at NobelBiz® | Contact Center Technology Company Published on March 31, 2019 Navigating the Contact Center Ecosystem and evaluating the products/services they offer can leave you confused and uncertain about whether or not they are the best fit to support your business. Additionally, it can make it even more difficult to understand [...]

Is Your Contact Center Technology Provider Meeting Your Needs?2019-03-31T18:33:59-06:00
18 March 18, 2019

Are you with the right Contact Center Solution Provider?

2019-03-18T16:29:18-06:00

Karl Walder | Vice President of Innovation at NobelBiz® | Contact Center Technology Company Published on March 18, 2019 In today's Contact Center Ecosystem it can be overwhelming determining which service provider will be able to offer a product to fit your needs. Here are a few basic questions to ask yourself when evaluating your current service provider and [...]

Are you with the right Contact Center Solution Provider?2019-03-18T16:29:18-06:00
5 March 5, 2019

Registration and Certification only covers 1 of 3 key areas

2019-03-31T19:13:37-06:00

Christian Montes | Executive Director of Sales at NobelBiz | Contact Center Technology Company Published on February 27, 2019 Certification and Registration alone is not enough, but it is one important foundational piece. My first article took a deep dive into the call labeling and blocking ecosystem and touched on this first area, Certification and Registration. In my second article I [...]

Registration and Certification only covers 1 of 3 key areas2019-03-31T19:13:37-06:00
4 March 4, 2019

Are your business calls being mislabeled as “Fraud” and “Scam”?

2019-03-19T15:58:48-06:00

Christian Montes | Executive Director of Sales at NobelBiz | Contact Center Technology Company Published on February 26, 2019 Is your business a Certified Entity in the call labeling and blocking ecosystem? A Certified Entity is a Brand/Business that is certified as a known entity in the Call Labeling and Blocking ecosystem. Why should you care? [...]

Are your business calls being mislabeled as “Fraud” and “Scam”?2019-03-19T15:58:48-06:00