Karl Walder | Vice President of Innovation at NobelBiz® | Contact Center Technology Company Published on March 18, 2019 In today's Contact Center Ecosystem it can be overwhelming determining which service provider will be able to offer a product to fit your needs. Here are a few basic questions to ask yourself when evaluating your current service provider and [...]
Christian Montes | Executive Director of Sales at NobelBiz | Contact Center Technology Company Published on February 27, 2019 Certification and Registration alone is not enough, but it is one important foundational piece. My first article took a deep dive into the call labeling and blocking ecosystem and touched on this first area, Certification and Registration. In my second article I [...]
Christian Montes | Executive Director of Sales at NobelBiz | Contact Center Technology Company Published on February 26, 2019 Is your business a Certified Entity in the call labeling and blocking ecosystem? A Certified Entity is a Brand/Business that is certified as a known entity in the Call Labeling and Blocking ecosystem. Why should you care? [...]
Christian Montes | Executive Director of Sales at NobelBiz | Contact Center Technology Company Published on February 25, 2019 Most companies don’t know their calls are being mislabeled or blocked and to what extent. I have discussed this subject with over 100 companies and the truth is the subject of call labeling and blocking is complicated, [...]
PRESS RELEASE UPDATED: JAN 25, 2019 02:00 PST ARLINGTON, Va., January 25, 2019 (Newswire.com) - Numeracle™, Inc., the pioneer of robocall blocking and labeling visibility and control in the calling ecosystem, and NobelBiz®, leading innovator in the contact center technology industry, today announced a collaborative solutions delivery model enabling NobelBiz to provide Numeracle’s Number Registration and Trusted Entity™ Certification solutions to customers using LocalTouch®, [...]
Picking The Right Program The First Time With so many options in the industry for different Channel Programs, people often ask me how to pick the right channel partner. What are the factors? As you may already know, not all Agent Programs offer the same incentives and opportunities. As a rule of [...]
The Highly 'Intelligent' Contact Center Contact centers today serve more and more purposes for the larger organization. They go beyond merely interacting with customers and are tasked with arming sales, marketing, and product development departments; for example, by providing customer insight they can’t obtain anywhere else. Sure, analyst reports can help deliver a [...]
This article was originally distributed on PRWeb. For the original version including any supplementary images or video, click here. CARLSBAD, Calif., Sept. 17, 2015 (GLOBE NEWSWIRE) -- via PRWEB - NobelBiz, Inc. ("NobelBiz") prevailed in its patent infringement lawsuit against Global Connect, LLC and TCN, Inc. in the Eastern District of Texas, Tyler Division. [...]
