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28 January 28, 2020

NobelBiz Announces It Is Seeking Telephony Sales Consultant

2020-01-28T02:08:59-07:00

NobelBiz, Hosted Contact Center division, announces it is seeking the finest telephony sales consultant in the industry to sell the best omni cloud system. If you are one, contact us today!

NobelBiz Announces It Is Seeking Telephony Sales Consultant2020-01-28T02:08:59-07:00
27 January 27, 2020

78% of Consumers Say Their Opinions Change after One Call

2020-01-28T01:29:38-07:00

In a move to keep call center jobs from leaving the state, New York Gov. Andrew Cuomo signed a law specifically designed to deter employers thinking of moving their business to other countries or even to other states.

78% of Consumers Say Their Opinions Change after One Call2020-01-28T01:29:38-07:00
17 January 17, 2020

NobelBiz Announces Innovative and Fresh Podcast Series

2020-01-17T00:34:49-07:00

NobelBiz President, Steve Bederman explains that NobelBiz has made a commitment to the industry by featuring ‘First Contact: Stories Of The Contact Center’. The series underlines the unsung heroes of a world often ridiculed while remaining a critical backbone of commerce, and more!

NobelBiz Announces Innovative and Fresh Podcast Series2020-01-17T00:34:49-07:00
17 January 17, 2020

Managing a Virtual Workplace – Steve Bederman | First Contact: Stories of the Call Center

2020-01-23T01:47:38-07:00

Christian Montes talks to Steve Bederman, the CEO of NobelBiz, about the keys to success and challenges in managing a virtual workplace. From video conferencing to style of communication, from company culture to staying human, and from keeping track of everything to maintaining your control levels in check and delegating.

Managing a Virtual Workplace – Steve Bederman | First Contact: Stories of the Call Center2020-01-23T01:47:38-07:00
13 January 13, 2020

New York Introduces Law Protecting Call Center Jobs

2020-01-14T23:52:25-07:00

In a move to keep call center jobs from leaving the state, New York Gov. Andrew Cuomo signed a law specifically designed to deter employers thinking of moving their business to other countries or even to other states.

New York Introduces Law Protecting Call Center Jobs2020-01-14T23:52:25-07:00
7 January 7, 2020

Bipartisan Robocall Crackdown – Should You Be Worried?

2020-01-08T23:53:52-07:00

It seems Congress can almost unanimously agree on something - their bipartisan hate for spam calls. In a recent crackdown on this type of scammers, the TRACED Act passed the House, Senate, and was signed into law. Learn what it's about here!

Bipartisan Robocall Crackdown – Should You Be Worried?2020-01-08T23:53:52-07:00
23 December 23, 2019

With 54.6 Billion Scam Calls in 2019, Trust Is Going Down

2020-01-17T00:35:17-07:00

A new study reports Americans answering just 47% of calls as a result of declining trust in the ecosystem. With a growth of 108% in robocalls over 2019, it’s time to ask: what next? What do we do as an industry? How is your business going to keep up?

With 54.6 Billion Scam Calls in 2019, Trust Is Going Down2020-01-17T00:35:17-07:00