PACE | Community Insights VIDEO | How to Build a Seamless Customer Experience Using Omnichannel Today’s customers are digital-first and that’s non-negotiable. They want to be informed, they enjoy knowing the news first and they value being there when major events happen. They expect brands to speak their language and use their communication channels. This can either be a major challenge or a great opportunity! In this PACE Community Insight videocast, Mike McGuire, Director of Contact Center Digital Transformation at NobelBiz joins Craig Sell, Director of Association Development at PACE in an interesting conversation about how to be where your clients are using technology and how to create an amazing seamless customer experience that will make your Contact Center business stand in the spotlight. PLAY VIDEO Work Remotely with our True Omnichannel Solution: NobelBiz OMNI+ Brings Your Contact Center into the Present You need a solution that lets you do everything remotely, from a single platform with as little effort as possible. That’s where NobelBiz OMNI+ comes in!