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Steve Bederman

About Steve Bederman

Steve has 40+ years of experience as a leader in the software and technology industry, a reputation of a renaissance business leader, and 4 Amazon best selling corporate thrillers. Currently the President and CEO of NobelBiz.
15 January 15, 2021

Trust & Energy in Your Virtual Call Center | With Steve Bederman

2021-01-20T23:48:24+02:00

Steve Bederman joins the Customer Service Academy Podcast - hosted by Tony Johnson - to talk about the different ways in which you can build trust and energy in a virtual call center, plus a host of many more interesting and highly educational insights on running a contact center in general.

Trust & Energy in Your Virtual Call Center | With Steve Bederman2021-01-20T23:48:24+02:00
17 December 17, 2020

How 2021 Looks for Contact Centers? | With Steve Bederman

2021-01-04T16:29:36+02:00

Steve Bederman joins the Benchmark Portal Podcast - hosted by Bruce Belfiore - for a eye opening discussion about the future of the contact center industry in 2021, and how can the omnichannel method help businesses thrive in the new economic environment.

How 2021 Looks for Contact Centers? | With Steve Bederman2021-01-04T16:29:36+02:00
9 December 9, 2020

Customer Support Leaders: Fireside with Steve Bederman

2020-12-15T14:50:10+02:00

Steve Bederman was invited on Customer Support Leaders Podcast: Fireside with Steve Bederman, moderated by Charlotte Ward. Steve shares his insights about how can a contact center use technology to reach people at their own comfort level.

Customer Support Leaders: Fireside with Steve Bederman2020-12-15T14:50:10+02:00
14 October 14, 2020

Steve Bederman: The World Is Built on a Consumer-Based Approach to Relations

2020-11-16T15:05:12+02:00

Steve Bederman was invited on the Customer Experience Superheroes podcast, moderated by Christopher Brooks, where he shares his lifetime experience in the contact center industry and discusses the crucial difference between Leadership and Management.

Steve Bederman: The World Is Built on a Consumer-Based Approach to Relations2020-11-16T15:05:12+02:00
26 August 26, 2020

Steve Bederman: My Job Is to Always Be in Management Mode

2020-08-26T17:23:50+03:00

Recently, Steve Bederman was invited on Fernando Corona's Sage Executive podcast where he talked about his management technique and how NobelBiz started out. Join us in this exciting and illuminating discussion.

Steve Bederman: My Job Is to Always Be in Management Mode2020-08-26T17:23:50+03:00
30 June 30, 2020

How Does WFH Affect a Contact Center Supervisor’s Responsibilities?

2020-08-07T15:03:50+03:00

Business continuity strategies during COVID 19 take into account how rapidly industries are changing in terms of IT and WFH solutions. More expert insights and frank talk based on actual customer experiences from international agencies inside!

How Does WFH Affect a Contact Center Supervisor’s Responsibilities?2020-08-07T15:03:50+03:00
9 June 9, 2020

Why Contact Centers Are Slow to Adopt New Solutions | Contact Center Insights Teaser with Steve Bederman

2020-06-09T05:00:00+03:00

Why are contact centers slow to adopt solutions that would be the only way to save their business in the wake of a pandemic? Steve Bederman sat down with Nancy Munro and talked it out during the latest episode of her podcast.

Why Contact Centers Are Slow to Adopt New Solutions | Contact Center Insights Teaser with Steve Bederman2020-06-09T05:00:00+03:00
5 May 5, 2020

How Remote Work Redefines Water Cooler Talks and Employee Engagement

2020-09-07T14:31:12+03:00

Business continuity strategies during COVID 19 take into account how rapidly industries are changing in terms of IT and WFH solutions. More expert insights and frank talk based on actual customer experiences from international agencies inside!

How Remote Work Redefines Water Cooler Talks and Employee Engagement2020-09-07T14:31:12+03:00
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