by Karl Walder | EVP of Innovations | June 7, 2019 Under new proposed rules, debt collectors would be able to call up to only seven times a week; and can use text, email, and private message to try and obtain payments. On Tuesday, the Consumer Financial Protection Bureau (CFPB) announced a [...]
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So far Lauren Chassin has created 17 blog entries.
by Karl Walder, EVP of Innovation | June 4, 2019 The TRACED Act reflects FCC Chairman Ajit Pai's main priority to combat illegal robocalls and spoofing. Another ruling authorized the creation of a reassigned number database to reduce calls made to the wrong consumer. This ruling means carriers could continue to block spam Robotexts. The [...]
NobelBiz takes over the controls of Nex Interactive, a leading manufacturer of Hosted Contact Center Cloud Based Systems. Just weeks ago, NobelBiz announced their preparation for an important contact center industry acquisition. “Since that time, all final details were confirmed as an ‘all systems go’,” said NobelBiz Executive, Tim Tinnel, who oversees the assimilation [...]
Karl Walder | Vice President of Innovation at NobelBiz® | Contact Center Technology Company Published on April 1, 2019 | EINPresswire.com With the New Season, NobelBiz® Springs into Action as it Prepares Contact Centers for Major Announcement NobelBiz®, the nation’s leading combined contact center telco carrier and technology telephony provider, renowned for its LocalTouch® contact optimization services, today revealed [...]
Karl Walder | Vice President of Innovation at NobelBiz® | Contact Center Technology Company Published on March 31, 2019 Navigating the Contact Center Ecosystem and evaluating the products/services they offer can leave you confused and uncertain about whether or not they are the best fit to support your business. Additionally, it can make it even more difficult to understand [...]
Karl Walder | Vice President of Innovation at NobelBiz® | Contact Center Technology Company Published on March 18, 2019 In today's Contact Center Ecosystem it can be overwhelming determining which service provider will be able to offer a product to fit your needs. Here are a few basic questions to ask yourself when evaluating your current service provider and [...]
WASHINGTON, February 14, 2019—The Federal Communications Commission today proposed rules banning illegal spoofed text messages and international calls. The proposed rules would enable the agency to address consumer concerns about unwanted text messages and scam calls from overseas. The Truth in Caller ID Act of 2009 prohibits anyone from transmitting misleading or inaccurate caller ID [...]
Want a FREE PASS to 2019 PACE Atlanta? NobelBiz® is providing those that submit a meeting request form to discuss our Contact Center Solutions at the 2019 PACE Atlanta event a FREE pass. Just click the link below and complete to complete the form and one of our Registered & Trusted Caller ID Management Advisors will reach out to you. *Limited time offer [...]
If you are a business making calls to your customers mobile phone’s, various labels are being attached to your caller id by different carriers in the ecosystem using different techniques It does not matter how you dial low volume, high volume, manual dial, TCPA, or predictive all the calls are treated the same. NobelBiz has [...]
If you are a business making calls to your customers mobile phone’s, various labels are being attached to your caller ID by different carriers in the ecosystem using different techniques. It does not matter how you dial: low volume, high volume, manual dial, TCPA, or predictive all the calls are treated the same. NobelBiz® has [...]