Jake Bush, the guest of our second podcast episode, talks to our host about his experience in the call center industry - how he got into it after skiing, cooking, and film studies. He talked to us about the challenges and ups and downs of managing a call center right now.
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So far Christian Montes has created 5 blog entries.
Christian Montes talks to Steve Bederman, the CEO of NobelBiz, about the keys to success and challenges in managing a virtual workplace. From video conferencing to style of communication, from company culture to staying human, and from keeping track of everything to maintaining your control levels in check and delegating.
There are three areas you need to cover on a business level to make sure your contact numbers are safe and stay safe. What you'll want to start with is the process of registration and certification, but that's far from enough.
How can you find out if your business calls and numbers have been marked as spam? And once you do find out - what are you going to do? We're not just asking, we're here with answers!
Without a proper understanding of the call labeling and blocking ecosystem, many companies start guiding themselves by hearsay and misconceptions. Find out what these common misconceptions are and how you can avoid them in your day to day business life.