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Petre M

About Petre M

Petre M. joined the NobelBiz team as an editor late 2019 and like any good editor, he can do insane amounts of research and turn up with an article that's better than anything you can find online. And he's quickly becoming an expert in the contact center space. Backed up by our knowledgeable engineers and technical gurus, Petre's work is just beginning to shine.
26 June 26, 2020

Truth-Telling in the Age of Robocalls: Rebekah Johnson

2020-06-26T05:15:21-06:00

This is First Contact: Stories of the Call Center. In episode 6, we talk with Rebekah Johnson about robocalls and the work she's doing on STIR/SHAKEN and toeing the line between the regulatory bodies, the consumers and the many contact center companies!

Truth-Telling in the Age of Robocalls: Rebekah Johnson2020-06-26T05:15:21-06:00
26 June 26, 2020

VIDEO: How to Stop Essential Calls from Being Labeled Fraud or Scam

2020-06-26T01:14:20-06:00

This is First Contact: Stories of the Call Center. In episode 6, we talk with Rebekah Johnson about robocalls and the work she's doing on STIR/SHAKEN and toeing the line between the regulatory bodies, the consumers and the many contact center companies!

VIDEO: How to Stop Essential Calls from Being Labeled Fraud or Scam2020-06-26T01:14:20-06:00
26 June 26, 2020

VIDEO: COVID-19 Scams and the Efforts to Protect Consumers

2020-06-26T01:14:08-06:00

This is First Contact: Stories of the Call Center. In episode 6, we talk with Rebekah Johnson about robocalls and the work she's doing on STIR/SHAKEN and toeing the line between the regulatory bodies, the consumers and the many contact center companies!

VIDEO: COVID-19 Scams and the Efforts to Protect Consumers2020-06-26T01:14:08-06:00
10 June 10, 2020

Is Spoofing Illegal? Yes and No. Let’s Explain

2020-06-26T04:44:54-06:00

The amount of legislation on caller ID spoofing has made it ambiguous at best. At first, you’d say it’s illegal, but there are specific instances when it’s not. In this article: we look at all the cases for when it is, and when it isn't, and what the US can do against international spoofers.

Is Spoofing Illegal? Yes and No. Let’s Explain2020-06-26T04:44:54-06:00
29 May 29, 2020

VIDEO: How to Fix a Toxic Workplace, with Jim Rembach

2020-05-29T01:20:03-06:00

Toxic workplace culture is a likely threat in many workplaces - no matter whether it's a call center or any other business. We talked with Jim Rembach, a longtime business leader and certified emotional intelligence specialist about how it can be fixed!

VIDEO: How to Fix a Toxic Workplace, with Jim Rembach2020-05-29T01:20:03-06:00