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So far NobelBiz Editorial Team has created 5 blog entries.
10 December 10, 2019

Bipartisan Robocall Crackdown – Should You Be Worried?

2019-12-13T01:08:25-07:00

It seems Congress can almost unanimously agree on something - their bypartisan hate for spam calls. In a recent crackdown on this type of scammers, the House voted 417-3 for the TRACED Act. Learn what it's about here!

Bipartisan Robocall Crackdown – Should You Be Worried?2019-12-13T01:08:25-07:00
5 December 5, 2019

Does Local Caller ID Increase Conversion Rates? | The Stupid-Simple Guide

2019-12-09T06:40:49-07:00

Local caller ID is one of those things that few people tell you about when you enter the contact center industry. We're here with insider info on how contact rates and conversions change once you switch to using local numbers.

Does Local Caller ID Increase Conversion Rates? | The Stupid-Simple Guide2019-12-09T06:40:49-07:00
29 November 29, 2019

How to Inspire Your Customer Service Agents First Thing in the Morning

2019-12-10T01:28:21-07:00

When productivity is sluggish and employee satisfaction is on the low side, kick-start your agents' mornings through these undeniably game-changing insider tips. Here's a breakdown of how to make everyone happy, the smart way!

How to Inspire Your Customer Service Agents First Thing in the Morning2019-12-10T01:28:21-07:00
5 June 5, 2019

How Does a Legitimate Business Keep Their Contact Rates Up?

2019-12-11T07:55:24-07:00

The number one struggle of every up-and-coming contact center is staying TCPA compliant while keeping the contact rates up and the goal on first call resolutions. We're bringing you the latest on how to do that!

How Does a Legitimate Business Keep Their Contact Rates Up?2019-12-11T07:55:24-07:00