Hosted Contact Center2018-07-14T00:31:07+00:00

The Hosted Solution for Success

Carrier-level call routing designed specifically for large contact centers

When calls come in to your contact center, your goal is a simple one – help the customer address their need quickly and satisfactorily, whether it’s regarding technical support, product information, service descriptions, billing, etc. There are many solutions—but all have limitations in how intelligent the automated call distributor (ACD) or interactive voice response system (IVR) can be. Until now.

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We can’t use just any provider

We need a hosted solution that is built to take the volume our customers demand.

The Most Innovative Company You Never Heard Of.

Innovation in your wrist

NobelBiz’s technology empowers engagement centers. Through its modularized cloud contact center, business intelligence, call routing, and customer engagement software, NobelBiz provides companies with customizable tools to better serve customers and consumers alike.

[NobelBiz] is a great tech company that provides the backbone and support for a lot of our endeavors. – Dave Shapiro, President, HKT Teleservices

World Class Telco

Great quality and features that make a difference

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Productivity + Compliance

Understand the changing environment around compliance

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Business Intelligence

Turn business data into real decision-making intelligence

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Enabling the Intelligent Contact Center

NobelBiz helps contact centers optimize their business for greater contact rates and higher profitability. We provide world-class voice services over a custom-built network designed specifically for the demands of a contact center. We integrate voice with a cloud contact center to impact inbound and outbound productivity and compliance solutions with advanced reporting features included. We provide business intelligence through a proprietary platform that helps make informed decisions.

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Ask questions, get answers. Learn how we solve problems like yours.

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